Little Burgundy Store Manager

Little Burgundy; Hamilton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Rapid promotion opportunities

Fun environment

Excellent benefits

Employee discount

Base pay, commission & bonus

Job summary

Little Burgundy in Hamilton is seeking an energetic Manager in Training to recruit, train, and lead a store team toward strong sales and exceptional customer service. You will help control expenses, protect company assets, and pursue growth opportunities in a fast-paced retail environment.

Responsibilities include hiring, coaching, scheduling, stock replenishment, and enforcing company policies to deliver a fun, full-service experience for every customer.

Qualifications

• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 40 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Communicate stock replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Little Burgundy culture and demonstrate it to the team

Skills

Retail sales experience

Customer service

Bilingual

Management potential

Willingness to learn

Job description

Little Burgundy is a hip-branded footwear retailer with its own unique style for discerning tastes. We are all about artistic expression, creativity and embracing diversity. We aim to deliver great service and create memorable experiences for our beloved customers.

POURQUOI TRAVAILLER CHEZ LITTLE BURGUNDY?

TÂCHES PRINCIPALES DU POSTE

EXIGENCES DU POSTE

INFORMATIONS RELATIVES AUX CANDIDATURES

Little Burgundy was founded in 2008 in the namesake neighborhood in Montreal, Quebec. Little Burgundy is a branded footwear destination with its own unique style for discerning taste. The notion of being local and staying connected to our roots is key to our brand’s DNA. With more than 30 stores across Canada, Little Burgundy offers the best brands on the market such as Converse, New Balance, Birkenstock, Vans, Reebok and many more.

Little Burgundy is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Communicate stock replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Little Burgundy culture and demonstrate it to the team

JOB REQUIREMENTS

• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Bilingualism as required (Quebec only) **
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 40 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for part‑time employment may vary based on territory or province

** General knowledge of English is required to be able to effectively communicate to all customers, including English‑speaking tourists, and to home office personnel in Nashville.

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email [e-mail] or call [phone]. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [e-mail] or by calling [phone]. Please note all calls or e‑mails related to employment inquires will not receive a response. If you are a qualified individual and have a disability, for which you need a reasonable accommodation to perform the essential functions of the job to which you are applying, you are entitled to one under the Americans with Disabilities Act (ADA). Genesco is an Equal Opportunity Employer who provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status in accordance with applicable federal, state and local laws. Qualified federal government contractors are required by law to take affirmative action to employ (and advance in employment) all qualified applicants (and employees) who are protected veterans.

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