Little Burgundy Sales Lead

Ocean State Job Lot; Oshawa; Presencial; CAD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Rapid advancement

Fun environment

Employee discount

Descripción de la vacante

Little Burgundy is a hip-branded footwear retailer known for its unique style and commitment to diversity. This role supports store management in driving sales, coaching staff, and delivering a memorable customer experience across Canada.

You will help train a high-performing team, meet sales goals, and ensure operations run smoothly in the absence of store management, while upholding the brand culture and values that make Little Burgundy a destination for discerning shoppers.

Formación

• Excellent interpersonal and customer service skills
• Ability to multi-task in a fast-paced environment
• Desire to succeed in fast-paced retail environment
• Willingness to learn and complete training
• Ability to work night and weekend shifts
• Must be at least 18 years of age

Responsabilidades

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform opening and closing duties according to company policy
• Supervise and manage store operations in store management’s absence
• Supervise Loss Prevention practices in store management’s absence
• Communicate store needs to management
• Complete all assigned tasks and required training
• Provide a fun, full-service experience to all customers
• Resolve customer issues effectively
• Uphold Little Burgundy culture within the team

Conocimientos

Customer service

Interpersonal skills

Multi-tasking

Willingness to learn

Bilingual (Quebec only)

Descripción del empleo

Little Burgundy is a hip-branded footwear retailer with its own unique style for discerning tastes. We are all about artistic expression, creativity and embracing diversity. We aim to deliver great service and create memorable experiences for our beloved customers.

Little Burgundy was founded in 2008 in the namesake neighborhood in Montreal, Quebec. Little Burgundy is a branded footwear destination with its own unique style for discerning taste. The notion of being local and staying connected to our roots is key to our brand’s DNA. With more than 30 stores across Canada, Little Burgundy offers the best brands on the market such as Converse, New Balance, Birkenstock, Vans, Reebok and many more.

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To assist store management with basic store operations, developing associates, and achieving store and personal sales goals and standards of performance.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Little Burgundy culture and demonstrate it to the team

JOB REQUIREMENTS

• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Bilingualism as required (Quebec only) **
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for part-time employment may vary based on territory or province

** General knowledge of English is required to be able to effectively communicate to all customers, including English-speaking tourists, and to home office personnel in Nashville.

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should [e-mail] or call [phone]. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [e-mail] or by calling [phone]. Please note all calls or e-mails related to employment inquires will not receive a response.
If you are a qualified individual and have a disability, for which you need a reasonable accommodation to perform the essential functions of the job to which you are applying, you are entitled to one under the Americans with Disabilities Act (ADA).
Genesco is an Equal Opportunity Employer who provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status in accordance with applicable federal, state and local laws.
Qualified federal government contractors are required by law to take affirmative action to employ (and advance in employment) all qualified applicants (and employees) who are protected veterans.