Litigation Adjuster

Crawford & Company; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Canada is seeking a dedicated Desk Adjuster to remotely investigate and settle commercial auto claims. The ideal candidate will have post-secondary education in an insurance-related field, a strong commitment to customer service, and must be fluent in French and English. This is an opportunity to join a collaborative team dedicated to providing quality service.

Qualifications

• Ability to evaluate, negotiate and settle first and third party commercial claims.
• Must maintain accurate and detailed records of activities and transactions.
• Experience in insurance-related education and achieving CIP is essential.

Responsibilities

• Investigate, evaluate, negotiate and settle commercial auto claims.
• Direct field adjusters as necessary.
• Ensure accurate reporting and presentation of files.

Skills

Telephone investigations

Negotiation

Settlement of claims

Advanced computer skills (Office 365, Windows 10)

Bilingual (French/English)

Education

Post-secondary education in an insurance related field

CIP designation

Job description

Position Summary

We are currently recruiting for a Desk Adjuster to join a dedicated team within our Inside Claims Commercial Lines team in remotely in Canada.

Responsibilities

The successful candidate will investigate, evaluate, negotiate and settle commercial auto AB and BI claims on the desktop for one dedicated client using a variety of techniques and systems. The candidate will direct field adjusters on a task basis as required. The candidate will participate in ensuring accurate recording, reporting and presentation of files.IND

Requirements

• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Post-secondary education in an insurance related field, working towards full license and CIP designation is required
• Min of 4 CIPs completed wiht ability to obtain a probationary adjusting license for Ontario
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills Must be a team player with a strong commitment to quality and customer service Licensed in multiple provinces including Alberta and British Columbia or if unlicensed, the ability to obtain license required.
• French / English Bilingualism would be considered an asset

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and / or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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