Liquor Store Manager

Loblaw Companies Limited; Camrose; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian retailer is seeking a retail manager in Camrose, Alberta. This role requires exceptional customer service skills and a strong leadership background to enhance team performance and drive sales. Candidates should have a minimum of 3-5 years of retail management experience with a focus on financial acumen and community engagement. Join us to make a difference and contribute to a thriving retail environment.

Benefits

Comprehensive training

Flexible scheduling

Competitive benefits

Qualifications

• 3-5 years experience in managing a retail store.
• Available to work varying shifts, including weekends and holidays.
• Proven commitment to coaching and mentoring direct reports.

Responsibilities

• Promote superior customer service.
• Manage staff to improve productivity and engagement.
• Accountable for all financial aspects in the store.

Skills

Customer service skills

Leadership skills

Financial acumen

Problem solving

Communication skills

Organizational skills

Education

Post secondary education or equivalent experience in retail

Successful completion of ProServe certification

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.

Key Accountabilities/What you’ll do:

• Promote/support superior customer service to provide an exceptional customer shopping experience
• Manage staff to improve productivity, engagement and retention by creating an engaging culture and providing coaching, guidance and direction in a respectful and open manner
• Accountable for all financial aspects in the store around budgets and achieving sales and P&L targets
• Build sustainable, long-term relationships with the community
• Guide stores in the execution of merchandising and operational standards, and in dealing with specific issues such as ensuring sufficient inventory, driving effective operation process, product knowledge, troubleshooting problems
• Contribute to and support implementation programs designed to increase colleague capability across the region and provide coaching to improve performance of underperforming stores
• Ensure store adherence to company policies/procedures and consistent execution of format process and strategy.
• Work closely with all staff to foster an environment of continuous improvement and best practice sharing with a focus on improving the customer experience thru action planning and follow up on prior feedback/action plans
• Participate in post mortems from events, seasonal programs and BU initiatives to ensure key learnings are captured, shared with the broader team and improvements are made for future initiatives
• Maintain store communication with all staff to provide updates, progress on current and upcoming programs, events, operation challenges and opportunities

Qualifications/What you’ll need:

• Exceptional customer service skills and a talent for building customer loyalty
• Strong leadership skills with the ability to lead, coach and motivate colleagues with a commitment to their team and to delivering consistent results everyday
• Post secondary education (university or college) or equivalent experience in a retail environment with knowledge on the Provincial Liquor Laws in Alberta with successful completion of ProServe certification
• 3-5 years experience in managing a retail store
• ·Repetitive physical labour required, must be able to lift up to 35lbs within work safe guidelines
• Available to work varying shifts, including weekends and holidays required
• Strong financial acumen to deliver outstanding business results; experience managing an operations P&L preferred
• Excellent problem solving, communication, organizational, facilitation, presentation, and interpersonal skills
• Creative problem solver who is progressive and innovative: keenly seeks out opportunities to improve competitiveness and demonstrates an innovative spirit with a collaborative flair
• An effective change agent who possesses the influencing skills needed to help the stores/organization adopt new ways of thinking and operating
• Proven commitment to coaching and mentoring direct reports and team with a focus on colleague development
• Ability to manage multiple concurrent projects and prioritize, as well as adapt positively to a changing environment and shifting priorities
• Demonstrated ability to make sound judgments and having a ‘customer lens’ in all decision making

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we are constantly looking for ways to demonstrate leadership in these important areas. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disabling (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

This role requires individuals to handle liquor products, including stocking shelves and processing sales at the cash register. / Ce poste nécessite de manipuler des boissons alcoolisées, notamment pour remplir les rayons et enregistrer les ventes à la caisse.