Linear Support Analyst - Pre Trade

CGI; Montreal; On-site; CAD 50,000 - 100,000; Full time

Job summary

A leading IT consulting firm in Montreal is seeking a Business Analyst to support Traders on interest rate swap desks. The role involves analyzing user requests, configuring financial products, and continuous production monitoring. The ideal candidate has a degree in Market Finance or IT, 5–7 years of experience, and strong English and French communication skills. Join a dynamic team dedicated to providing innovative solutions within Capital Markets.

Qualifications

• 5–7 years of experience in trading room support.
• Experience supporting Front Office applications for e-trading.
• Knowledge of Capital Markets Rate activities and swap booking processes.

Responsibilities

• Provide support to Traders in New York on interest rate swap desks.
• Analyze incidents and user requests, document developments.
• Ensure continuous monitoring of production environments.

Skills

English

French

Business Analysis

Delivery Support

Test Analysis

Education

Degree in Market Finance or IT

Job description

Position Description

MISSION

Being part of a dynamic team, you are convinced that technology can drive the transformation of our industry. In an agile-oriented environment, you leverage the latest market-leading technologies and solutions. Your actions will help our teams achieve our ambitious business goals by implementing a data-centric enterprise architecture dedicated to Capital Markets.

The Business Analyst / Support community is at the heart of our company's strategy. The position is located within our Capital Markets IT department at the BANK. The Capital Markets IT (CMI) department manages the global information system across the entire value chain of Capital Market businesses. The CMI teams are primarily located in Paris, London, New York, Montreal, Hong Kong, India, and Singapore.

Your future duties and responsibilities

• Provide support and assistance to Traders in New York on USD and CCY interest rate swap desks.
• Analyze incidents and user requests, document and support newly delivered components and developments.
• Configure new products in internal systems (Jetstream IRD / ION).
• Configure and maintain yield curves and other financial instruments.
• Follow up on business specifications, testing and production monitoring.
• Draft functional documentation (business requirements, story maps, etc.).
• Automate and industrialize repetitive support tasks.
• Ensure continuous monitoring of production environments.
• Build and maintain strong working relationships with Front, Middle, Back and Risk teams.
• Work closely with stakeholders to prioritize requests and keep them informed on progress, risks and issues.
• Contribute to the performance optimization and continuous improvement of the application landscape.
• Be proactive and contribute to innovation and process improvement within the field.

Required qualifications to be successful in this role

• Degree in Market Finance, or in IT with strong knowledge of capital markets and Fixed Income products.
• 5–7 years of experience, including experience in trading room support.
• Experience supporting Front Office applications for e-trading or linear products.
• Solid knowledge of Capital Markets Rate activities, particularly swap booking processes.
• Knowledge of electronic markets, trading workflows and RFQ processes.
• Proven experience working within an Agile environment.
• Strong team player, with excellent time management, organizational and communication skills.
• Ability to work effectively in a demanding, fast-paced and international environment.
• While primarily a Support Analyst role, the candidate should be comfortable leading or contributing as a Business Analyst for small projects when required.

Langue : English is Mandatory, French is an asset.

CGI provides a reasonable salary range estimate for this position. The calculation of this range depends on various factors, including skill level, geographic market, experience, education and professional licenses and certifications. Compensation decisions are made on a case-by‑case basis. A reasonable salary range estimate is between $50,000 and $100,000. This position is currently vacant.

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills

• English
• French
• Business Analysis
• Delivery Support
• Test Analysis

What you can expect from us

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well‑being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal‑opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.