Lift Attendant (Winter)

Panorama Mountain Resort; Panorama Mountain Village; On-site; CAD 2,066,000 - 2,755,000; Full time

Job summary

Panorama Mountain Resort is seeking a Lift Operator to assist guests with loading and unloading at the lifts, while ensuring safety and comfort on the slopes. You will inspect lift machinery, log conditions, and assist with guest validation when needed, all while representing the Mountain Village with a friendly smile.

The role emphasizes strong guest relations, knowledge of mountain conditions, and the ability to work in cold environments.

Qualifications

• Experience operating a lift is an asset.
• Ability to interact positively with guests and provide service.
• Willingness to handle emergency procedures when needed.
• First aid training a plus.
• Ability to work in sub-zero temperatures for long periods.

Responsibilities

• Direct the loading and unloading of guests with clear communication and safety awareness.
• Perform daily pre-operational lift inspections and document results in the lift log; report irregularities as required.
• Assist with ticket validation and guest scanning as needed.
• Maintain excellent guest relations through friendly, helpful interactions.
• Implement emergency procedures confidently when required.
• Adapt to varying conditions and duties as assigned.
• Contribute to a positive mountain village experience for guests.

Skills

Lift operation

Guest relations

Emergency procedures

First aid

Snow conditions knowledge

Job description

You will play an important role in the daily interaction of guests utilizing the lifts. You will execute the proper, efficient, and courteous loading and unloading of our guests. You will inspect, record, and report the condition of all lift machinery, and maintain proper and safe levels of snow throughout the entire lift station area. You will be an ambassador of our Mountain Village, with extensive knowledge of the mountain, conditions of runs, and current events happening in the Village. As with other departments, a smile is part of the uniform!

Essential Functions:

• Actively direct the proper and efficient loading and unloading of guests of all ability levels, through constant communication, awareness, and decision-making.
• Execute the daily pre-operational inspection of lift machinery in order to accurately complete a legal lift-log document. Any irregularities are reported to lift maintenance and the log is then filed for future reference.
• Help with our ticket validation system.
• Foster excellent guest relations through positive interaction with guests.
• Knowledgeably and efficiently administer emergency procedures if required.
• Successfully cope with all conditions associated with this position.
• Other duties as assigned.

Experience/Requirements:

• Previous lift operating experience an asset.
• Intermediate skiing/boarding ability.
• Able to lift 20 lbs.
• First Aid training an asset.
• Able to work in sub-zero temperatures for long periods of time.