Lifecycle Operations Lead: Fintech Campaigns & Automation

Neo Financial; Calgary; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading fintech company in Calgary is seeking a Lifecycle Operations Manager to enhance customer communication strategies across channels. The ideal candidate will have experience with marketing automation platforms, strong analytical skills, and a background in marketing or business. This role offers an opportunity to make a significant impact in a fast-growing startup environment that values innovation and teamwork.

Benefits

Equity through stock options

Collaborative in-person work environment

High standards for personal development

Qualifications

• Ability to understand technical information at a fast pace.
• Passion for working in a startup with a high velocity output.
• Logical and analytical thought process.

Responsibilities

• Identify inefficiencies in workflows and customer journeys.
• Manage deep link setup and QA across campaigns.
• Own QA for language, grammar, compliance, and technical delivery.

Skills

Proficient in Excel

Proficient in Google Sheets

Experience with Iterable

Experience with Marketo

Experience with Salesforce Marketing Cloud

Analytical skills

Knowledge of HTML/CSS

Education

Bachelor’s degree in Marketing, Business, Statistics, or related field

Job description

A leading fintech company in Calgary is seeking a Lifecycle Operations Manager to enhance customer communication strategies across channels. The ideal candidate will have experience with marketing automation platforms, strong analytical skills, and a background in marketing or business. This role offers an opportunity to make a significant impact in a fast-growing startup environment that values innovation and teamwork.