LIFE ENRICHMENT MANAGER

Socket.dev; Windsor; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Support for personal and professional

Employee benefits

Employee and Family Assistance Program

Matching RRSP contribution

Job summary

Socket.dev in Windsor, Ontario is seeking a Life Enrichment Manager to plan, implement and evaluate comprehensive programs meeting the physical, psychosocial, spiritual and intellectual needs of Residents. You will lead a team, supervise volunteers, and collaborate across departments to deliver person-centered activities.

You will leverage Welbi to create calendars, update profiles, and track KPIs, while ensuring compassionate engagement and adherence to safety regulations.

Qualifications

• Diploma or degree in recreation or related field; or psych/sociology/gerontology degree with recreation certification.
• Experience with seniors in leadership roles, ideally in retirement/long-term care.
• Experience in health care or hospitality is an asset.
• Strong empathy for seniors and effective communication skills.
• Leadership, organizational ability, and clear, respectful communication.
• Strong creativity and familiarity with local community services.
• Valid driver's license and access to a vehicle.
• Awareness of relevant legislation (OHSA, Retirement Homes Act) and safety standards.
• Excellent computer skills and person-centered approach.

Responsibilities

• Develop, implement, and evaluate recreational programs for residents.
• Involve residents in planning of programs and activities.
• Assess needs and update individual care plans accordingly.
• Utilize Welbi to create weekly and monthly activity calendars.
• Keep resident recreation profiles current in Welbi.
• Coordinate activity delivery with volunteers or staff.
• Meet KPIs and scorecard metrics in service delivery.
• Coordinate pastoral care and community services for residents.
• Lead Residents’ Council, Recreation, and monthly town halls.
• Manage departmental budget and collaborate with other departments.
• Supervise team members and volunteers.
• Foster positive social interaction and person-centered care.
• Pursue learning to develop emotional self-awareness and relationships.

Skills

Leadership

Organizational skills

Written communication

Verbal communication

Creativity

Empathy

Community knowledge

Driver's license

Interpersonal engagement

Policy knowledge

Education

Recreation program degree or related

Psychology/Sociology/Gerontology degree + certificate in recreation/activation

Management, gerontology, volunteer management certificates

Tools

Welbi platform

Job description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Life Enrichment Manager reports to the General Manager and is responsible for planning, organizing, and implementing innovative programs that meet the physical, psychosocial, spiritual, and intellectual needs of the Residents based on established standards, policies, and procedures.

Wage Rate

The starting annual salary is $44,000.

Vacancy

This is an existing vacancy.

Responsibilities:

• Develop, implement, and evaluate recreational programs and services to meet the physical, psychosocial, spiritual, and intellectual needs of the Residents,
• Provide opportunities for Residents to be involved in the planning of the programs,
• Assess individual Resident needs and care plan accordingly,
• Fully utilize the Welbi platform to create weekly and monthly activity calendars specifically designed to the needs of the current resident population,
• Ensure all resident recreation profiles are up to date and uploaded into the Welbi platform
• Facilitate the execution of all activities on the calendar, whether personally overseeing them or with the assistance of a volunteer,
• With the utilization of the Welbi platform, ensure that all identified KPIs and Scorecard metrics are met in the delivery of superior resident activities,
• Coordinate community services for the Residents regarding Pastoral Care,
• Facilitate the Residents’ Council, Recreation, and monthly town hall meetings
• Manage the departmental budget,
• Works in conjunction with all departments in order to meet our Resident's Requests
• Supervise team members and volunteers,
• Shows evidence of being focused on an individual’s feelings and knows how to turn a task into positive social interaction,
• Focusing the team each day on merging clinical care, personal care, and quality of life
• Participates in and implements learning, which develops one’s own emotional self-awareness and a person-centered approach toward others,
• Any and all other tasks as assigned

Qualifications:

• A community college diploma/university degree in a related recreation program is preferred, or a university degree in psychology, sociology, or gerontology plus a certificate in recreation/activation. Certificates in management, gerontology, and volunteer management are an asset,
• Previous experience working with seniors in a leadership role, preferably in a retirement home or long-term care setting,
• Previous employment in a health care/hospitality setting is an asset,
• Demonstrated understanding of/empathy for the needs of seniors,
• Demonstrated leadership and organizational skills as well as excellent communication skills, both written and verbal,
• Highly creative,
• Familiar with local community services/clubs,
• Valid driver’s license and access to a vehicle,
• Knowledge of legislation that guides the program, including the Occupational Health and Safety and Retirement Homes Act,
• Excellent Computer skills,
• Presents a positive approach, not controlling language and actions towards people,
• Ability to display awareness and evidence on a daily basis of why feelings matter most to individuals,
• Ability to have meaningful engagements with others,
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results in less than 6 months old and must be able to provide three supervisory references

What do we offer you?

• Competitive wages
• Support for personal and professional growth
• Employee benefits
• Employee and Family Assistance Program
• Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.

We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process please contact the hiring manager.