Life Cafe Supervisor

Life Time; Mississauga; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fitness organization in Mississauga is seeking a LifeCafe Supervisor to manage shift operations and deliver high-quality customer service. The ideal candidate will be responsible for overseeing staff, ensuring food quality, and providing training and support. Candidates should have a high school diploma and relevant certifications. This role requires strong customer service skills and the ability to lift over 20 lbs.

Qualifications

• CPR/AED certification required within the first 30 days of hire.
• ServeSafe certification required within the first 60 days of hire.
• Ability to lift more than 20 lbs.

Responsibilities

• Oversee LifeCafe shift operations.
• Provide customer and team support.
• Manage team member performance during shifts.

Skills

Customer service

Team management

Food service experience

Education

High School Diploma or GED

Job description

Position Summary

The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience.

Job Duties and Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Position Requirements

• High School Diploma or GED
• CPR/AED certification required within the first 30 days of hire
• ServeSafe certification with the first 60 days of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time
• Night and weekend availability is required based on the business needs

Preferred Requirements

• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere

If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience.

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.