Licensed Optician

Oscar Wylee; Hamilton; On-site; CAD 42,000 - 65,000; Full time

Job summary

Oscar Wylee in Ontario is seeking a licensed Optician to support our optometrists and guide customers through frame selection, with a strong understanding of eye health and a caring approach.

The role includes pre-testing, aiding with benefit claims, frame remakes/adjustments, and following up on orders, with mall-hours availability including evenings and weekends.

Qualifications

• Provincial Optician license or national/provincial certification required.
• Demonstrates genuine care for eye health while guiding customers.
• Strong time management and organizational skills.
• Ability to work with urgency and adaptability.

Responsibilities

• Conduct pre-testing activities.
• Assist with submitting third‑party benefit claims.
• Remake, adjust and repair frames.
• Follow up on outstanding customer orders.

Skills

Licensed Optician

Customer care

Time management

Adaptability

Flexible hours

Job description

Our Opticians are central to the success of our business as they have the crucial role of fulfilling the Optometrist's prescription and supporting our customers through the frame selection process. We require a licensed Optician who is capable of delivering leading practice patient experience and providing a high standard of support to our Optometrists. It is critical that the Optician is able to complement the advice of our Optometrists when discussing eye health and strategies to maintain good eye health, requiring a strong understanding of the anatomy of the eye and a caring approach with patients.

Typical Duties

• Conduct pre‑testing activities.
• Assist with submitting third‑party benefit claims.
• Remake, adjust and repair frames.
• Follow up on outstanding customer orders.

About the Person

• Appropriate provincial Optician license or certification by a nationally or provincially recognized opticianry college.
• Display genuine care for eye health while confidently and effectively working with customers through the frame selection process.
• Strong and effective time management and organizational skills.
• Work with a sense of urgency and adaptability.
• Flexibility to work mall hours, including evenings and weekends.

We are a privately owned and operated Australian optical retailer and clinical service provider with a strong passion for continuous improvement and growth. Since 2012 we have grown our network to over 130 stores across three countries, including six stores in Canada. We have a dedicated team of over 1000 employees globally.