Licensed Optical Team Lead

Luxottica; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading eyewear company in Toronto is seeking a Licensed Team Lead to provide exceptional customer service and manage key optical processes. The ideal candidate must have a current Opticianry license and retail experience. Responsibilities include assisting customers, delivering product knowledge, and ensuring compliance with optical standards. This role offers a competitive total rewards package, including benefits and bonuses.

Benefits

Health care

Retirement savings

Employee discounts

Paid time off/vacation

Competitive bonus

Qualifications

• Strong optical and retail experience.
• Familiarity with cash register, computers, and calculators.
• Basic optics knowledge and optical measurement experience.

Responsibilities

• Deliver exceptional customer service.
• Assist customers with selections and recommendations.
• Provide expertise on lens choices based on patient needs.

Skills

Customer Service

Problem solving

Communication

Leadership

Sales skills

Education

HS diploma/GED

Current & valid state Opticianry license

Job description

A leading eyewear company in Toronto is seeking a Licensed Team Lead to provide exceptional customer service and manage key optical processes. The ideal candidate must have a current Opticianry license and retail experience. Responsibilities include assisting customers, delivering product knowledge, and ensuring compliance with optical standards. This role offers a competitive total rewards package, including benefits and bonuses.