Licensed Bilingual Auto & Home Insurance Specialist - Remote

Orbit Insurance Services; Ottawa; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading insurance service provider in Ottawa is seeking a Service Representative to assist clients with product information and resolve complaints. Ideal candidates will have a RIBO licence and strong communication skills. The role includes managing inquiries, processing transactions, and maintaining high customer service standards. This position offers competitive salary, benefits, and remote working options.

Benefits

Rewarding salary and bonuses

100% premium coverage for group benefits

Defined benefit pension plan

100% coverage for continuing education

Access to learning resources

Flexible work-from-home options

Opportunities for advancement

Qualifications

• Must have a RIBO licence.
• Minimum of one year’s experience in personal lines automobile and property insurance.
• Exceptional time management, project management, and organizational skills.

Responsibilities

• Assist clients by providing product and service information.
• Resolve product and service problems for clients.
• Attract potential clients through effective communication.

Skills

Exceptional communication skills

Time management

Organizational skills

Intermediate Microsoft Office Suite knowledge

Ability to communicate in French

Education

RIBO licence

1+ years experience in personal lines insurance

Job description

A leading insurance service provider in Ottawa is seeking a Service Representative to assist clients with product information and resolve complaints. Ideal candidates will have a RIBO licence and strong communication skills. The role includes managing inquiries, processing transactions, and maintaining high customer service standards. This position offers competitive salary, benefits, and remote working options.