Licensed Automotive Technician

Canadian Tire Kanata (Store 457); Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Ottawa is seeking a Licensed Technician to join their team. The ideal candidate will inspect, diagnose, repair, and service vehicles while providing top-notch customer service. Applicants must possess a valid mechanic's license and a valid driver's license. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• Licensed technician required to inspect, diagnose, repair and service vehicles.
• Ability to work in a fast-paced environment and maintain composure.
• Ability to provide professional customer service and team support.

Responsibilities

• Perform maintenance and repair vehicles as requested by customers.
• Provide written, prioritized quotations for additional work.
• Engage in staff development initiatives and keep up with policy updates.

Skills

Professional customer service

Team collaboration

Attention to detail

Organizational skills

Effective communication

Education

Valid mechanic's license

Valid driver's license

Job description

Job Description

Job Description

We pay top rates for licenced techs! Up to $42.00 / unit available.

The Licensed Technician works in conjunction with the Automotive Service Advisor, Automotive Service Manager, Tower Operator and fellow coworkers to promote a customer first environment. A licensed technician is required to inspect, diagnose, repair and service mechanical, electrical and electronic systems and components of vehicles while working in a busy service centre, with state-of-the-art equipment.

Must be willing to work some weekend shifts

Policy, Procedures, Standards

• Work in accordance with Canadian Tire best practices in service deliverym customer values, store operations, as well as relevant health and safety legislation
• Engage in staff development initiatives to ensure standards are understood and met
• Keep current on the material contained within the Policy and Procedures Employee Manual
• Follow store health and safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately
• Participate in meetings

Major Tasks and Responsibilities

• Maintain professional appearance (uniform, hygiene and grooming)
• Perform maintenance and repair vehicles as requested by customers
• Perform road tests using safe driving standards
• Provide written, prioritized quotations for necessary additional work
• Notify Service Advisor and customer of additional maintenance work required to be recorded
• Explain procedures and repairs directly to customers, as required
• Perform daily bay inspections
• Instruct apprentices by monitoring and verifying their work for accuracy
• Increase sales of the service department
• Maintain and keep company and personally-owned equipment and tools in good repair
• Develop and maintain up-to-date knowledge of the operation, maintenance and repair of most domestic and imported cars
• Complete other tasks as required

Major Requirements and Competencies

• Valid mechanic's license
• Valid driver's license in the province of employ
• Ability to procide professional customer service and employee support
• Ability to work in a team environment to achieve common goals
• Ability to maintain composure and work effectively in a fast-paced environment
• Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
• Organizational skills
• Attention to detail
• Effective written and oral communication skills
• Basic math