Licensed Assistant Manager-Ottawa, on-Clearly by Foreyes

ESSILORLUXOTTICA GROUP; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading company in optical retail as an Assistant Manager, where you will drive sales, manage a team, and provide exceptional customer service while maintaining store compliance and appearance. This role requires a valid opticianry license and a proven management background in retail.

Benefits

Health care

Retirement plans

Paid time off

Employee discounts

Qualifications

• At least 1 year of management or supervisory experience.
• Valid state/provincial opticianry license.
• Knowledge of retail operations and policies.

Responsibilities

• Achieve KPIs such as sales and customer counts.
• Support the store manager with business plans.
• Participate in recruiting efforts.

Skills

Communication

Problem Solving

Selling Ability

Education

High School diploma or equivalent

College degree or equivalent

Job description

Requisition ID: 893103

Store #: 00R113 FE Ottawa

Position: Full-Time

Total Rewards: Benefits/Incentive Information

Founded in 2000, Clearly is on a mission to eradicate poor vision in the world by 2050 - the world's largest unaddressed disability. Clearly serves this mission and the community every day by providing accessible, affordable, and stylish optical products. Vancouver-born and bred, Clearly was the first Canadian retailer to offer eyewear online. We celebrate our diverse team members who work daily to fulfill our mission.

Clearly is part of EssilorLuxottica, a global leader in vision care products, including eyewear, lenses, and digital solutions. Join our community of over 200,000 employees worldwide and help transform the eyewear and eye care industry. Follow us on LinkedIn for more information.

GENERAL FUNCTION

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager. They behave as a business owner within the marketplace and Clearly organization, representing Clearly as the premier vision destination and delivering key performance metrics.

MAJOR DUTIES & RESPONSIBILITIES

• Achieve or exceed KPIs such as sales, conversion rate, customer count, store profitability, care continuity, exam growth, retention, and Net Promoter Score.
• Understand retail business operations, market trends, and competition, applying this knowledge to improve sales and results.
• Support the store manager in diagnosing business issues and leveraging retail, lab, and doctor synergies.
• Assist in developing store business plans to maximize sales and profits.
• Partner with the store manager to lead and train the team, providing timely feedback and support.
• Participate in recruiting efforts and help build a talent pipeline.
• Ensure store appearance aligns with visual directives and maintains a positive relationship with doctors.
• Ensure team compliance with company policies and procedures, meeting all goals.
• Proactively identify and address potential problems, seeking long-term solutions.
• Perform administrative duties and maintain a safe working environment.
• Work flexible hours, including nights and weekends.
• With a valid state opticianry license, provide expert optical services, including lens recommendations, eyewear adjustments/repairs, and digital measurements.

BASIC QUALIFICATIONS

• High School diploma or equivalent
• Valid state/provincial opticianry license
• At least 1 year of management or supervisory experience
• Knowledge of retail operations and policies
• Strong math skills and familiarity with cash registers and computers
• Excellent communication skills in English
• High selling ability and problem-solving skills

PREFERRED QUALIFICATIONS

• College degree or equivalent
• Leadership experience in retail or customer service
• Knowledge of optics and store merchandise
• Additional certifications such as ABO or Brand Final Inspector

Employee compensation depends on various factors, including location, experience, and qualifications. Benefits may include health care, retirement, paid time off, and discounts. Reasonable accommodations are available upon request to support applicants with disabilities.

We are an Equal Opportunity Employer, considering all qualified applicants without discrimination based on protected characteristics.