Liability Examiner - Full Time (Remote, Anywhere in Canada)

SCM; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance services provider is seeking a Liability Examiner to provide claims services for Lloyd’s accounts across Canada. The ideal candidate will have 5-7 years of experience in claims adjusting, strong analytical and problem-solving skills, and a customer service mindset. This role allows for remote work opportunities and competitive pay, along with various employee benefits including wellness programs and training opportunities.

Benefits

Competitive Pay

Work-Life Balance

E-flex Benefits Program

Wellness Programs

Registered Retirement Savings Plan (RRSP)

Qualifications

• 5-7 years of experience in claims adjusting and/or examining.
• Ability to obtain an independent adjusting license.
• Experience contributing to a high-performing team.

Responsibilities

• Provide quality claims service to clients as an examiner.
• Examine and settle complex liability claims.
• Direct Field Adjusters and ensure client's needs are met.

Skills

Technical proficiency

Strong analytical skills

Problem-solving skills

Attention to detail

Customer service approach

Education

Relevant post-secondary education

CIP designation (or working towards)

Tools

MS Office

Job description

Company:

ClaimsPro LP - International Programs GroupLiability Examiner - Full Time (Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services forLloyd’s of Londonsyndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking a Liability Examiner.

Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out ofToronto, Montreal, and Vancouver,each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

Role Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towardsCIP designation
• Your ability to hold an independent adjusting license
• Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

Competencies:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay
• Work-Life Balance
• Remote Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.