Legal Operations Analyst

Metergy Solutions; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Canada is hiring a Legal Operations Analyst to optimize systems and workflows within the Legal Department. Responsibilities include improving legal processes, maintaining legal workflows, and analyzing operational data. The ideal candidate has over 5 years of experience in legal operations, strong analytical skills, and proficiency in legal tech tools. This position offers competitive benefits including 100% company-covered health and dental from day one, a retirement plan, and paid personal days.

Benefits

100% company-covered health and dental benefits

Deferred Profit Sharing Plan (DPSP) and RRSP Matching

Annual fees for professional designation covered

Paid personal and sick days

Summer hours

Company sponsored social events

Qualifications

• 5+ years of experience in legal operations or related field.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Word and document formatting.

Responsibilities

• Evaluate and improve legal processes to enhance efficiency.
• Document legal processes and create self-service resources.
• Collect and analyze legal operational data for strategic decisions.

Skills

Analytical skills

Problem-solving

Project management

Attention to detail

Tools

Microsoft Word

PowerBI

Microsoft Lists

Excel

AI tools

Job description

About Metergy Solutions Inc. (“Metergy”)

Metergy has the energy, rapid growth and excitement of a startup, together with a rock‑solid, recession‑proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. This is a once‑in‑a‑career opportunity.

As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi‑residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long‑term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in‑suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients. This performance has enabled Metergy to issue green bonds and obtain green financing.

Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large‑scale capital, infrastructure investment expertise and global reach.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market‑leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high‑performing.

Come be part of a team that leads with passion, thrives on positivity and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.

Role Description

Metergy is seeking a highly organized, analytical and process‑driven Legal Operations Analyst to support the optimization of our Legal Department’s systems, data and workflows. In this role, you will enable the Legal team to operate efficiently by improving processes, leveraging analytics to streamline workflows, and support strategic decision‑making through reporting and insights.

The ideal candidate brings strong business operations skills, enjoys problem‑solving and is excited to help build a modern, scalable legal function. You have a passion for process and identifying ways to simplify and improve. Reporting to Senior Legal Counsel, this is a hands‑on, high‑impact role that works closely with both the Legal team and cross‑functional business units including Sales and Operations. A deep understanding of business operations, data analytics, process and workflow optimization, and technology‑enabled solutions is essential.

Responsibilities

• Evaluate, design, and improve legal processes to resolve operational bottlenecks, manage legal risk, and drive continuous process improvement.
• Document legal processes, SOPs, knowledge bases, and self‑service resources to increase efficiency, standardization, and scalability.
• Maintain, optimize and/or automate legal workflows (contract intake, matter management, compliance tracking, etc.).
• Implement self‑service tools, FAQs, and other scalable solutions to empower internal clients, improve response times, and reduce dependency on legal staff for routine inquiries.
• Collect, analyze, and summarize legal operational data to support strategic decisions, identify process improvement opportunities and resourcing plans.
• Collaborate with the Sales Operations team to support and coordinate on sales opportunities, facilitating effective communication and alignment between legal and sales functions.
• Build and maintain dashboards and reporting for legal KPIs to manage workload, streamline workflows, manage ongoing matters, and highlight team wins.
• Assist with evaluation, implementation and integration of new legal tech tools, including AI tools.
• Manage and optimize legal tech tools including configuration changes, user access, permissions, and ongoing administration.
• Support the contract lifecycle through intake, triage and lifecycle tracking.
• Maintain accurate corporate records and documentation.
• Format and prepare legal and commercial documents with consistency and precision.

Requirements

• 5+ years of experience in legal operations, technical program management, project management, technology implementation or related field.
• Demonstrated success with project management, systems integration, process improvement or automation and implementing technology solutions.
• Technical acumen and comfort driving evaluation and integration of new technologies and AI solutions.
• Strong analytical and problem‑solving skills, with the ability to leverage data and metrics to drive insights and decision‑making.
• Exceptional attention to detail and strong organizational skills.
• Self‑starter with the ability to work independently and as well as collaborate successfully in a team environment.
• Ability to prioritize and manage multiple initiatives in a dynamic, fast‑paced environment.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
• Advanced proficiency in Microsoft Word including document styles, multilevel numbering, cross‑references, document comparison, track‑changes etiquette, document cleanup, and formatting remediation. Skilled in DOCX to PDF conversion, Adobe Acrobat tools, and e‑signature platforms.
• Familiarity with AI tools and prompt engineering, with the ability to leverage these technologies for automation and innovation.
• Proficiency in Microsoft Lists, PowerBI, Power Automate and Excel is an asset.
• Experience with CLM tools, file management systems, CRMs or document review processes is an asset.
• Experience working in an in‑house legal department is an asset.

Benefits & Perks

• 100% company covered heath and dental benefits from day 1
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us! We cover annual fees for your professional designation
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more!

Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.