Leasing Specialist

CAPREIT Apartments; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A reputable residential property management firm is seeking a Leasing Specialist. In this role, you will engage with residents, manage the leasing process from inquiry to onboarding, and ensure satisfaction. Candidates must have customer service experience, proficiency in MS Office, and be available to work evenings and weekends. A valid driver’s license and reliable transportation are required. The position offers competitive salary, flexible health benefits, and professional development opportunities.

Benefits

Competitive Base Salary

Paid Vacation

Flexible Health, Dental & Vision Benefits

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 1-2 years of experience in customer service, sales, or office administration.
• Ability to work specified hours, including evenings and weekends.
• Valid driver’s licence and reliable means of transportation.
• Proven ability to address concerns and achieve performance targets.

Responsibilities

• Build strong relationships and maintain resident satisfaction.
• Own the leasing process from inquiry to onboarding.
• Collect payments and inspect the property.

Skills

Customer service experience

Sales skills

Office administration

Proficient with MS Office

Negotiation skills

Problem-solving skills

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Tools

SAP knowledge

Job description

Overview

Are you enthusiastic, customer-oriented and enjoy interacting with people?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Leasing Specialist.

Please note that the successful candidate for this property-based position must have evenings and weekends availability and access to a personal reliable vehicle to travel to nearby work locations.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

Leasing Specialist opportunity

Resident Ambassador:

As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.

Leasing Champion:

Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.

Operations Guru:

Collect payments, inspect the property and facilitate resident moves and maintenance request.

What you need to succeed

• 1-2 years’ experience in customer service, sales, office administration or related field.
• High school diploma or equivalent.
• Ability to work 11:00am to 7:00pm from Wednesdays to Fridays and 9:00am to 5:00pm on Saturdays and Sundays
• Proficient with MS Office. SAP knowledge is an asset.
• Well-developed oral and written communication skills.
• Proven ability to address concerns and achieve performance targets.
• Strong problem-solver with effective negotiation skills.
• Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
• Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.

What’s in it for you?

In this role you will be rewarded with:

• Competitive Base Salary
• Paid Vacation
• Flexible Health, Dental & Vision Benefits
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Your opportunity to build an exciting career!