Leasing Coordinator (Multi Residential Properties)

Revera; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

A senior living company in London, Ontario, is seeking a detail-oriented Leasing Coordinator to support leasing staff and ensure a seamless experience for residents. This full-time role includes managing leads, coordinating leasing activities, and assisting with resident retention efforts. The ideal candidate will have experience in leasing or property management and excellent communication skills. Benefits include a salary range of $45,000 to $60,000 plus leasing commission, with opportunities for growth.

Benefits

Standard corporate benefits (medical, dental, vision, etc.)

Onsite parking

Company laptop & phone

Mileage reimbursement for inter-site travel

Growth opportunities within expanding portfolio

Qualifications

• Previous experience in leasing, property management, or customer service preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency with Yardi, CRM systems (Knock is a plus), and Microsoft Office.
• Professional, friendly, and service-oriented approach.

Responsibilities

• Manage and track all leads through the CRM system.
• Assist with the application process, ensuring accuracy and completion of required documentation.
• Assist with the move-in process, ensuring a smooth transition for new residents.
• Support retention strategies across the portfolio.
• Maintain organized and accurate resident and leasing records.

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Leasing Coordinator – Multi Residential Properties

COGIR Real Estate is seeking a detail-oriented and customer-focused Leasing Coordinator to join our team. The Leasing Coordinator will play a vital part in supporting our leasing staff while ensuring a seamless experience for prospective and current residents. The Leasing Coordinator will manage incoming leads, coordinate leasing activities, and assist with the move-in process from start to finish, while also contributing to resident retention efforts across our portfolio. This position is ideal for someone who thrives in a fast-paced field environment, likes to interact with people, and is ready to grow within a collaborative team.

This is an exciting opportunity to work across new and growing properties in Cambridge, Guelph, and beyond, primarily at our London site with future rotation opportunities.

Key Responsibilities

• Lead Management
  • Manage and track all leads through the CRM system.
  • Respond promptly to inquiries, providing accurate and engaging information about available units.
  • Schedule and confirm viewings with prospective residents.
  • Conduct timely follow-ups to maximize conversion of leads to leases.

• Leasing Support
  • Assist with the application process, ensuring accuracy and completion of required documentation.
  • Support lease creation and execution in coordination with the leasing team.
  • Participate in day-to-day leasing activities, including property showings.
  • Attend open houses and resident events to help support leasing & retention efforts.

• Move-In Coordination
  • Assist with the move-in process, ensuring a smooth transition for new residents.
  • Coordinate with on-site staff to prepare units for occupancy.
  • Provide excellent customer service to new residents during onboarding.

• Resident Retention
  • Support retention strategies across the portfolio, including resident communication, renewals, and customer service initiatives.
  • Assist with resident engagement activities and respond promptly to inquiries or concerns.
  • Work closely with leasing and property management teams to ensure a positive resident experience.

• Administrative Support
  • Maintain organized and accurate resident and leasing records.
  • Track all suite availability across the portfolio.
  • Support the on-site leasing and administrative teams with additional tasks as needed.

Qualifications

• Previous experience in leasing, property management, or customer service preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency with Yardi, CRM systems (Knock is a plus), and Microsoft Office.
• Professional, friendly, and service-oriented approach.

Work Environment

• Full-time position
• Work Location: On-site/Field-based (London, ON)
• Travel surrounding cities (Cambridge, and Guelph) – Mileage reimbursement for inter-site travel
• Availability: Typically 11:00 AM – 7:00 PM, with flexibility for evening coverage up to 7:30 PM. Saturday availability is required, with openness to occasional Sundays and holidays depending on operational needs.

What We Offer

• Salary range: $45,000 – $60,000 plus leasing commission.
• Standard corporate benefits (medical, dental, vision, etc.)
• Onsite parking, office setup, company laptop & phone
• Mileage reimbursement for inter-site travel
• Growth opportunities within Cogir expanding portfolio

About Cogir Real Estate

At COGIR Real Estate, we believe that success begins with people. Our team is driven by passion, collaboration, and integrity – going above and beyond to exceed client expectations. We manage a diverse portfolio of properties and pride ourselves on quality service, adaptability, and long-term partnerships. If you're looking to build a career in a company where your work directly impacts communities, join us today!

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.