Learning Facilitator – Dynamic Field & Virtual Training

Rogers Communications, Inc.; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Calgary is seeking a passionate Learning Facilitator to join their Customer Operations Learning Team. This role involves delivering impactful training programs for employees, both in-person and virtually, while fostering an engaging learning environment. Candidates should possess strong communication skills and familiarity with active learning techniques. Benefits include competitive salary, health and dental coverage, and opportunities for growth and development.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Paid time off for volunteering

Employee discounts and wellness programs

Qualifications

• Experience in field operations, especially within Rogers West.
• Flexible and adaptable to changing work environments.
• Willingness to travel up to 75%.

Responsibilities

• Deliver engaging training using diverse methodologies.
• Collaborate with business partners to develop programs.
• Coach and support new hires and existing employees.

Skills

Strong workshop facilitation skills

Excellent verbal and written communication skills

Proficient in active learning techniques

Ability to tailor learning solutions

Education

Post-secondary degree or diploma in Human Resources or related field

Certified Training Practitioner accreditation

Tools

Learning Management Systems

Job description

A leading telecommunications company in Calgary is seeking a passionate Learning Facilitator to join their Customer Operations Learning Team. This role involves delivering impactful training programs for employees, both in-person and virtually, while fostering an engaging learning environment. Candidates should possess strong communication skills and familiarity with active learning techniques. Benefits include competitive salary, health and dental coverage, and opportunities for growth and development.