Learning and Development Consultant

Kelly Services (Canada), Ltd.; Toronto; Hybrid; CAD 69,000 - 77,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Kelly Services (Canada), Ltd. is seeking an experienced Learning & Development professional to design and develop strategic learning solutions for a large, complex organization.

This contract role is ideal for someone who understands how adults learn and has hands-on experience designing, implementing, and evaluating effective learning programs. Based in Toronto, the hybrid role requires four days in the office weekly, with a pay rate of $50–$56 per hour plus 4% vacation pay.

Qualifications

• 8–10 years of experience in corporate Learning & Development or related field.
• Post-secondary education and relevant L&D, adult education, or instructional design certifications.
• Experience designing and supporting the delivery of learning programs in a large organization.
• Strong knowledge of adult learning principles and blended learning design.
• Experience with onboarding, compliance learning, project-based work, and vendor relationships.
• Strong stakeholder management, communication, influencing, and negotiation skills.
• High emotional intelligence and ability to build productive relationships across teams.
• Proficiency with Microsoft 365 tools (Teams/Word) and intermediate Excel (PivotTables, charts).
• Familiarity with AI tools, including Microsoft Copilot.

Responsibilities

• Consult with business and HR stakeholders to identify performance and capability needs.
• Design and guide the delivery of learning solutions, programs, and multi-year roadmaps aligned with business priorities.
• Recommend effective learning approaches and modalities, including blended learning, and define rollout and evaluation plans.
• Build strong relationships with business leaders, SMEs, internal learning teams, and external vendors.
• Coordinate vendor relationships, deliverables, and learning project requirements.
• Identify existing learning resources and opportunities to improve or reuse assets.
• Monitor progress, communicate updates, and report on learning development and strategy execution.
• Gather feedback and use it to improve learning experiences, processes, and outcomes.
• Support onboarding, compliance learning, and other business-as-usual or transformation initiatives.
• Identify opportunities to improve efficiency and reduce costs in learning development and delivery.

Skills

Learning & Development

Stakeholder management

Communication

Negotiation

Microsoft 365

AI tools (Copilot)

Education

Post-secondary education

L&D certifications

Tools

Microsoft Teams

Microsoft Word

Excel (PivotTables)

Copilot

Job description

• Duration: November 30, 2026 – December 31, 2027
• Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m.
• Location: Hybrid, with four days per week in office- Toronto

Pay Rate: $50-$56/hr + 4 % vacation pay

We’re seeking an experienced Learning & Development professional to design and develop strategic learning solutions for a large, complex organization. This contract role is ideal for someone who understands how adults learn and has hands‑on experience designing, implementing, and evaluating effective learning programs.

Working with business leaders, HR partners, subject matter experts, and Learning & Development teams, you’ll connect business needs with practical learning strategies that build capability and support a positive learner experience.

What you’ll do

• Consult with business and HR stakeholders to identify performance and capability needs.
• Design and guide the delivery of learning solutions, programs, and multi‑year learning roadmaps aligned with business priorities.
• Recommend effective learning approaches and modalities, including blended learning, and define plans for rollout and evaluation.
• Build strong relationships with business leaders, subject matter experts, internal learning teams, and external vendors.
• Coordinate vendor relationships, deliverables, and learning project requirements.
• Identify existing learning resources and opportunities to improve or reuse learning assets.
• Monitor progress, communicate updates, and report on learning development and strategy execution.
• Gather feedback and use it to improve learning experiences, processes, and outcomes.
• Support onboarding, compliance learning, and other business‑as‑usual or transformation initiatives.
• Identify opportunities to improve efficiency and reduce costs in learning development and delivery.

What you bring

• Approximately 8–10 years of experience in corporate Learning & Development or a related field.
• Post‑secondary education and relevant Learning & Development, adult education, or instructional design certifications.
• Demonstrated experience designing and supporting the delivery of learning programs in a large organization.
• Strong knowledge of adult learning principles and blended learning design.
• Experience with learning consultation, needs analysis, program evaluation, and learning solutions.
• Experience with onboarding, compliance learning, project‑based work, and vendor relationships.
• Strong stakeholder management, communication, influencing, and negotiation skills.
• High emotional intelligence and the ability to build productive relationships across teams.
• Proficiency with Microsoft 365 tools, including Teams and Word, and intermediate Excel skills such as PivotTables, charts, and formulas.
• Familiarity with AI tools, including Microsoft Copilot.

Banking or financial services experience is an asset. This is a learning strategy and program‑design role; candidates should bring hands‑on L&D experience, not solely project management experience.

This is for a current opening

Our recruitment process for this role includes the use of AI‑based tools to help evaluate candidate qualifications and screen applications.