Learning and Development Analyst

CB Canada; Burnaby; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading consulting firm is seeking a Learning and Development Analyst in Metro Vancouver to identify learning needs and create effective training programs. Responsibilities include conducting training sessions, documenting assessments, and collaborating with stakeholders. Candidates should have a minimum of two years of related experience and possess excellent communication and organizational skills.

Qualifications

• Minimum two years' experience as a trainer or training analyst.
• Experience with instructional manuals and teaching platforms.
• Ability to manage multiple stakeholders.

Responsibilities

• Identify learning needs and design effective training programs.
• Document learning needs assessment and training plan.
• Conduct training seminars and workshops.

Skills

Effective teaching methodologies

Change management methodologies

Communication skills

Presentation and public speaking

Technical writing

Critical thinking

Organizational skills

Proficient with Microsoft Office Suite

Education

Degree / Diploma in Communications or Business Administration

Certification from a training association

Job description

Learning and Development Analyst

On behalf of our client, Procom is currently seeking a Learning and Development Analyst.

Learning and Development Analyst Job Duties

• Work with Senior Change Lead, Senior PMs and managers to identify learning needs and design effective training programs
• Document learning needs assessment and training plan
• Work with managers to develop training schedule
• Prepare educational material such as online learning module, learning aids, user guides, videos, etc.
• Coordinate with PHSA corporate Learning & Development team as required.
• Work with the Senior Change Lead to manage overall training resources, assets and knowledge base
• Conduct seminars, workshops, and individual training sessions, online or in-person (most likely online)
• Provide support to product team, subject-matter experts and local peer support resources to ensure a successful product launch
• Work with product team to build and validate all training / educational materials
• Conduct evaluations to identify areas of improvement
• Monitor employee performance and response to training
• Liaise with IMITS Communications to develop and execute effective communications and change management plans (including engagement with Business / Clinical Working Group (BWG), governance and site sponsors as required).
• Support the Senior Change Lead in developing an engagement strategy, plan and schedule to support the technology, training and deployment activities.
• Provide thought leadership to support communication and artifacts for readiness activities and transition to sustainment including Service desk and NTT where appropriate.
• Work with Cloud Services Leadership and all relevant stakeholder teams to identify, document, manage, and resolve issues and risks identified including mitigating change and training impacts.
• Support communications and distribution of engagement toolkits (including templates, key messages, etc.).
• Support other Cloud Services change management team members (e.g. change and communications analyst(s) and testers)

Other responsibilities include, but are not limited to, the following :

• Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups.
• Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
• Produce presentation and training materials / videos, status reports, etc. and other related administrative tasks
• Other duties as assigned.

Learning and Development Analyst MandatorySkills

Critical / Mandatory skillset :

• Understanding of effective teaching methodologies and tools
• Minimum two (2) years' experience as a trainer, corporate training analyst, or related position.
• Demonstrated ability to drive adoption through change management methodologies, communication and education.
• Willingness to keep current with new techniques and technologies in corporate teaching
• Proven communication, presentation and public speaking skills
• Excellent verbal and written communication skills, including expertise in technical writing. Instructional design experience is an asset.
• Good interpersonal skills and communication with all levels of management
• Critical thinking and decision making
• Ability to take ownership and independently drive progress.
• Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
• Experience with technologies and best practices for instructional manuals and teaching platforms
• Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently to deliver on time and on budget
• Excellent leadership, team building, and collaboration skills
• Able to analyze problems and strategize for better solutions
• Proficient computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Desirable skillset

• 2+ years of experience with BC Health Authorities
• Certification from a training association is an asset
• Degree / Diploma in Communications, Business Administration or related field
• Working knowledge of hospital / clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the PHSA, PHC or VCH environment
• Strong demonstrated experience in developing and implementing clinical change management and communications plans
• Ability to adapt evolving technology requirements as they are introduced during the project and applying these into a clinical context to meet user requirements
• Demonstrated ability to manage multiple clinical and business stakeholders and meet deadlines in a fast-paced work environment
• Ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms
• Strong preference will be given to candidates that have direct experience designing and implementing training strategies that support adoption in a large, complex multi-stakeholder environment

References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years)

Learning and Development Analyst Work Assignment Length

February 28 2023 with possible long extensions

Learning and Development Analyst Start Date

ASAP

Learning and Development Analyst Assignment Location

Interviews are anticipated to be scheduled from Oct 4 to 7 2022. Candidates must be located within British Columbia’s Greater Vancouver area ( Full vaccination proof is mandatory)