Lead Software Engineer, Delivery Platform

Serve Robotics; Toronto; On-site; CAD 210,000 - 281,000; Full time

Job summary

A technology-driven delivery solution company in Toronto is seeking a Delivery Platform Engineering Lead to oversee the development of scalable systems for their Delivery Management and Fleet Management platforms. This role involves coding in Elixir, providing technical leadership to a small team, and ensuring reliability and innovation in logistics solutions. Ideal candidates will have extensive software development experience, particularly in Elixir or Erlang, and demonstrate strong team management skills.

Qualifications

• 5+ years of professional experience in software development.
• 2+ years of experience in Elixir or Erlang with a strong background in building large-scale, distributed systems.
• Solid grasp of concurrency, fault tolerance, and event-driven architectures.
• Experience managing small, agile engineering teams.
• Comfortable spending 75% of your time coding, troubleshooting, and reviewing code.
• Passion for building well-crafted, maintainable software.

Responsibilities

• Design, implement, and maintain distributed systems in Elixir, focusing on scalability.
• Mentor a small team of engineers and establish best practices.
• Own the Delivery and Fleet Management platforms and ensure they meet SLAs.
• Identify bottlenecks and optimize systems for increased traffic.
• Partner with product managers to align technical solutions with business objectives.
• Champion code quality and continuous integration / deployment.
• Stay current with emerging technologies.

Skills

Software development

Elixir or Erlang

Concurrency

Cloud services (AWS, GCP)

Containerization (Docker, Kubernetes)

Team management

Communication skills

Job description

Overview

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

Position

Delivery Platform Engineering Lead — you will oversee the development of highly scalable and robust systems that power our Delivery Management and Fleet Management platforms. You will spend about 75% of your time coding, designing, and reviewing Elixir code, while also providing leadership and direction to a small, focused engineering team. Your goal is to ensure that our systems meet the demands of rapid expansion, remain reliable, and are built to support ongoing innovation in the logistics domain.

Responsibilities

• Architect & Develop: Design, implement, and maintain distributed systems in Elixir, focusing on scalability, fault tolerance, and performance.
• Technical Leadership: Mentor a small team of engineers, establish best practices, and lead by example through hands-on coding and code reviews.
• Platform Ownership: Own the Delivery and Fleet Management platforms, ensuring they meet SLAs, reliability targets, and evolving business requirements.
• Scaling & Performance: Identify bottlenecks, devise solutions, and optimize systems to handle rapid increases in traffic and data volume.
• Collaboration: Partner with product managers, operations teams, and other stakeholders to align technical solutions with business objectives.
• Quality & Process Improvement: Champion code quality, testing strategies, and continuous integration / deployment. Proactively seek opportunities to streamline workflows and enhance team productivity.
• Future-Proofing: Stay current with emerging technologies and industry best practices, integrating relevant tools and techniques to keep our platforms cutting-edge.

Qualifications

• 5+ years of professional experience in software development
• Technical Experience: 2+ years of experience in Elixir or Erlang with a strong background in building large-scale, distributed systems.
• Solid grasp of concurrency, fault tolerance, and event-driven architectures.
• Familiarity with cloud services (AWS, GCP) and containerization (Docker, Kubernetes) is a plus.
• Leadership & Team Management: Experience managing small, agile engineering teams.
• Strong communication skills for both technical and non-technical audiences.
• Hands-On Approach: Comfortable spending 75% of your time coding, troubleshooting, and reviewing code.
• Passion for building well-crafted, maintainable software.

What Makes You Stand Out

• Strategic Vision: Think beyond immediate tasks to chart a roadmap that ensures platform longevity and innovation.
• Process Innovator: Excel at identifying inefficiencies and driving changes that boost overall team performance.
• Relentless Drive for Quality: Set high standards for code and system design, continually raising the bar for your team and the organization.
• Strong Cross-Functional Communicator: Collaborate with product, operations, and executive teams to ensure technology and business goals stay in sync.
• Passion for Logistics: Bring curiosity and enthusiasm for solving complex challenges in delivery and fleet management, keeping up with the latest trends and technologies in the space.
• Compensation Range: $150K - $200K