Lead Server

Boston Pizza International, Inc. (New Glasgow); Surrey; On-site; CAD 21,000 - 28,000; Full time

Job summary

Boston Pizza is seeking a Lead Server in Surrey to elevate the guest experience from appetizers to desserts. You will ensure accurate orders, maintain a positive attitude, and contribute to a fun, safe workplace culture.

You will lead by example, coordinate with team members, and uphold Boston Pizza's hospitality standards. The role emphasizes communication, quick pace handling, and opportunities for growth within the restaurant network.

Qualifications

• Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row.

Responsibilities

• Leads by example and works alongside their team members.
• Achieves goals through strong organizational skills and effective time management.
• Builds relationships by finding common ground and working cohesively with all team members.
• Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety.
• Effectively communicates, sharing goals and challenges.
• Maintains composure and thrives in a fast pace environment.
• Practice responsible selling and serving of alcohol, handle payments, and anticipate Guest expectations with promotions and bar/food knowledge.
• Pursues professional development opportunities and seeks new learning moments.

Job description

Overview

Lead Server

Lead Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Lead Servers are responsible for the accuracy of the entire order as well as maintaining a positive and Guest focused attitude through the entire experience. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

• What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
• Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
• A respectful culture and work environment where your feedback matters
• Fantastic reward and recognition programs

Responsibilities

What does a successful Server look like?

• Leads by example and works alongside their team members
• Achieves goals through strong organizational skills and effective time management
• Builds relationships by finding common ground and working cohesively with all team members
• Committed to championing the "Foundations of Hospitality,", Boston Pizza's Brand Standards and Food Safety
• Effectively communicates, sharing goals and challenges
• Maintains composure and thrives in a fast pace environment
• They practice the responsible selling and serving of alcohol at all times, handle payments and anticipate the Guest expectations by offering on-going and upcoming promotions and utilizing bar and food knowledge.
• Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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