Lead Scrum Master

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Lead Scrum Master to oversee transformation initiatives and manage project delivery using Agile processes. The ideal candidate has a proactive approach, strong communication skills, and extensive experience in managing projects with third-party vendors. This full-time position offers competitive compensation and career development opportunities.

Benefits

Comprehensive Total Rewards Program

World-class training program

Flexible work/life balance options

Qualifications

• Proven ability to manage high visible programs/projects with third party vendors.
• Advanced knowledge of change, issue, and risk management.
• 3+ years Project Management experience.

Responsibilities

• Deliver initiatives using Agile and Iterative Waterfall.
• Remove impediments to deliver outcomes and results.
• Collaborate with internal and external partners.

Skills

Agile Kanban

Agile Methodology

Agile Project Management

Communication

Conflict Management

Decision Making

Teamwork

Tools

JIRA

Confluence

Planview

Job description

WHAT IS THE OPPORTUNITY?

The Corporate Security IT team is undertaking multiple complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve technology management. A highly motivated Lead Scrum Master plays a key role in supporting transformation initiatives, project delivery, and driving the culture and behaviors needed to succeed with a client centric approach. In this role, SM will apply Agile processes, resolve impediments, manage risks and help drive continuous improvement.

WHAT WILL YOU DO?

• Deliver initiatives using Agile and Iterative Waterfall, communicate cross functionally, ensuring transparency of progress and outcomes. Report team progress and accomplishment up and across. Facilitate status updates (including project financials and running concurrent Agile/IWF projects in a fast-paced work environment), product demos and retrospectives.
• Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges.
• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in analytical and technical conversations across platforms and multiple levels of influence.
• Develop and manage the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, issues and clear escalation path for program committees.
• Oversee financials and staffing levels to efficiently meet project delivery requirements and tracks value for effective decision-making.
• Collaborate with internal and external partners (e.g. Vendors, RBC IT teams, Business Partners)

WHAT DO YOU NEED TO SUCCEED?

Must have:

• An attitude for success, proactive approach to project management, outstanding verbal and written communication skills with excellent attention to detail, and passion for innovation
• Knowledge of Scaled Agile practices.
• Knowledge of collaboration tools - JIRA and Confluence
• Experience with Planview and/or RBC MIS (Management Information System)
• Proven ability to manage high visible programs/projects with third party vendors and significant technology components along with having a strongexecutive presence and advanced communication, presentation and facilitation skills.
• Advanced knowledge of change, issue, and risk management and working knowledge of Software development lifecycle (SDLC) and Agile delivery methodologies

Nice-to-have

• Experience in a matrix environment, such as a large, publicly-traded corporation
• Ability to facilitate between and influence key decision makers
• Strategic thinker with excellent interpersonal skills to work across functions and businesses
• 3+ years Project Management experience; spanning small projects and large programs with high level of value (benefit/cost), and very high level of complexity / uncertainty, and a track record of successful delivery

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Agile Kanban, Agile Methodology, Agile Project Management, Coaching Others, Communication, Conflict Management, Decision Making, Group Problem Solving, Meeting Goals, Problem Solving, Process Oriented, Results Analysis, Results-Oriented, Scrum (Agile), Staying Focused, Teamwork

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-10-22

Application Deadline: 2025-10-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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