Lead Quality Engineer

EQ Bank | Equitable Bank; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing the banking experience! As a Lead Quality Engineer, you will play a pivotal role in enhancing software quality and driving automation initiatives. Collaborate with cross-functional teams to ensure seamless integration and robust testing of products. This innovative firm values creativity and challenges the norm, fostering an environment where your contributions can truly make a difference. With a focus on continuous improvement and a commitment to excellence, you will help shape the future of banking in Canada. Embrace the opportunity to work in a dynamic, hybrid environment where your skills will be nurtured and recognized.

Benefits

Competitive bonus

RRSP match

Employee share plan

Parental top-up

Professional development

Vacation

Health benefits

Qualifications

• 8+ years in Software Quality Engineering, leading testing initiatives.
• Strong understanding of Microservice Architecture and testing strategies.
• Expertise in automation tools like Selenium and Cucumber.

Responsibilities

• Lead software testing activities and ensure product quality.
• Drive improvements in automation coverage and framework stability.
• Mentor the quality team and establish coding standards.

Skills

Software Quality Engineering

Automation Framework Development

Microservice Architecture

UI and API Automation

Java

JavaScript

CI/CD Integration

SQL

Agile Methodologies

JIRA

Education

University Degree in Computer Science

Equivalent Experience

Tools

Selenium

Cucumber

Postman

Azure DevOps

GitHub Actions

Docker

Job description

Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

Equitable Interview

As we continue to scale our team, candidates selected for our comprehensive interview process may be considered for different levels — either higher or lower — based on their interview performance. This equitable hiring approach ensures that talented individuals from various industries are set up for long-term success within EQB’s dynamic environment. We aim to support candidates in building lasting careers, rather than relying solely on perceived experience. The hiring committee will assess each candidate’s skills and potential, adjusting the role level as needed to create the best fit.

Purpose of Job

The Lead Quality Engineer (L7) is a key member of the team responsible for supporting the planning, design, and execution of software testing activities within Equitable Bank. Reporting to the Manager of Quality Engineering, the QE Lead will collaborate across IT and other business units to ensure product quality and end-to-end testing including TEMENOS integration, API, middleware, and microservices. They will advance automation frameworks, optimize test stability, and integrate performance, security, and resiliency testing into pipelines, ensuring end-to-end traceability and audit-readiness. They will also support all testing phases and lead continuous improvements in QE tooling, metrics, and strategy.

Accountability

• Providing regular updates on quality status, metrics, and risks to stakeholders.
• Driving improvements in automation coverage, framework stability, and feedback loops.
• Escalating potential risks related to timelines, quality, or compliance early with mitigation plans.
• Acting as a senior technical and strategic quality advocate within the broader engineering team.
• Contributing to the adoption of shift-left testing mindset, advancing automation maturity, and enhancing customer satisfaction through improved product quality.

Main Activities:

• Assessing business requirements for digital banking enhancements or product launches, providing actionable feedback across teams.
• Reviewing technical/integration requirement documents and collaborating for testability improvements.
• Defining structured test strategies and scalable plans, prioritizing based on risk.
• Designing, developing, and optimizing automation frameworks and detailed test cases for UI, API, and mobile layers.
• Configuring and maintaining automated test suites within CI/CD pipelines for efficiency and timely feedback.
• Leading and mentoring the quality team, establishing coding standards, and performing reviews.
• Overseeing cross-team automation initiatives to improve coverage and reliability.
• Highlighting quality risks early and proposing mitigation strategies.
• Driving continuous improvement of testing documentation, practices, and frameworks.
• Developing and analyzing quality metrics dashboards to inform engineering improvements.
• Participating in root cause analysis and designing resilient QE systems and tooling.
• Leading setup of test environments in coordination with vendors and IT teams.
• Facilitating reviews of testing artifacts with project teams.
• Defining ethical AI practices in testing and automation.
• Supporting UAT activities as needed.
• Providing training, guidance, and mentorship to grow automation and quality capabilities.

Qualifications and Skill Set:

• Minimum 8 years’ experience in Software Quality Engineering, leading large testing and automation initiatives, preferably in financial services.
• At least 5 years' experience developing and maintaining UI and API automation frameworks.
• University Degree in Computer Science, Engineering, or related field, or equivalent experience.
• Strong understanding of Microservice Architecture and testing strategies for distributed systems.
• Expertise with automation tools like Selenium, Cucumber, Postman, JavaScript, and Appium.
• Proficiency in Java and JavaScript for automation coding.
• Experience with CI/CD integration (Azure DevOps, GitHub Actions, etc.).
• Knowledge of service virtualization tools and log analysis platforms.
• Experience with database testing and SQL.
• Exposure to cloud testing and security compliance.
• Understanding of SDLC and Agile methodologies.
• Skills in JIRA, Confluence, Zephyr, and test management practices.
• Ability to build custom QE tools and processes.
• Knowledge of performance, resiliency, and security testing frameworks.

Additional Nice to Have Skills:

• Experience with Test Data Management tools like Delphix or CA TDM.
• Knowledge of cloud-native architectures and Docker.
• Experience piloting new QE tools or frameworks.
• Experience with Temenos, VisionPlus, or other core banking platforms.
• Familiarity with AI approaches in QE activities.

Job Complexities / Thinking Challenges:

• Establishing and optimizing automation strategies and frameworks.
• Proactively identifying gaps and proposing improvements.
• Maintaining focus in a fast-paced, multi-initiative environment.
• Mentoring the team on best practices and coding standards.

What we offer [Full-time roles]:

• Competitive bonus, RRSP match, benefits, employee share plan, parental top-up, vacation, professional development, and more.

Work location: Hybrid, with in-office days at 2200-25 Ontario Street, Toronto, ON.

Equitable Bank is committed to inclusion and providing accommodations. All candidates must pass background checks. We look forward to getting to know you!