Lead - People & Culture Advisory

Calgary Drop-In Centre (the DI); Calgary; On-site; CAD 110,000 - 140,000; Full time

Job summary

Calgary Drop-In Centre (the DI) in Calgary, AB, seeks a Lead - People & Culture Advisory to guide the People & Culture team, partner with leaders, and advance a respectful, inclusive workplace. This full-time role reports to the Director, People & Culture and follows a Monday–Friday schedule at our Calgary location.

You will drive employee relations, leadership coaching, and program improvements, while ensuring compliant, values-based outcomes.

Qualifications

• Degree or diploma in HR, psychology or related field.
• CPHR designation or related designation preferred.
• 7+ years of progressive People & Culture/Human Resources experience with focus on employee relations, leadership coaching, and building leader capability.
• Advanced knowledge of employment legislation, workplace investigations, performance management, and employee relations practices.
• Excellent communicator with ability to build relationships and deliver service excellence.
• Growth mindset with a willingness to learn and develop.
• Ability to lead multiple initiatives in a fast-paced environment while maintaining confidentiality.
• Able to obtain a satisfactory Vulnerable Sector Check.

Responsibilities

• Inspire, mentor, and develop the People & Culture Advisory team to foster trust and exceptional service.
• Provide leadership for complex employee relations matters, including investigations and performance concerns.
• Drive continuous improvement of People & Culture programs, processes, and employee experience.
• Oversee HRIS initiatives, policy development, and data insights.
• Champion a positive coaching-oriented workplace culture aligned with agency values.
• Develop people leaders through coaching and practical guidance.

Skills

Leadership

Employee relations

Coaching

Communication

Data analytics

Confidentiality

Change management

Education

HR/psychology degree

CPHR candidate

Tools

HRIS

Microsoft Excel

Power BI

Job description

The Opportunity

Position Title: Lead - People & Culture Advisory
Reports To: Director, People & Culture
Employment Type: Full-time
Schedule: 5 days on/2 days off, Monday to Friday
Location: 1 Dermot Baldwin Way SE, Calgary, Alberta

About the Department

The People & Culture team is committed to fostering a respectful, inclusive, and values-driven workplace. We work closely with leaders and employees to support meaningful work experiences, a positive organizational culture and strive to create an environment where people feel supported, heard, and valued.

What You'll Do

Every role at the DI makes a difference. In this position, you will:

• Inspire, mentor, and develop the People & Culture Advisory team, creating a culture of trust, collaboration, continuous learning, and exceptional service delivery.

• Provides leadership for complex employee relations matters, including workplace investigations, conflict resolution, and performance concerns, ensuring fair, consistent, and values-based outcomes.

• Drive continuous improvement of People & Culture programs, processes, systems, and annual cycles by identifying opportunities to enhance effectiveness, consistency, compliance, and employee experience.

• Oversee key People & Culture operations and projects, including, HRIS initiatives, workforce data insights, policy development, and process improvement initiatives.

• Champion a positive and coaching-oriented workplace culture by promoting agency values, supporting leadership development, leveraging people analytics, and contributing to initiatives that strengthen engagement, growth, and culture.

• Develop people leaders through coaching, consultation, and practical guidance that strengthens leadership effectiveness and promotes a culture of accountability, trust, and service.

What You Bring

We know that great people come from all kinds of backgrounds. You don't have to check every single box! If you're passionate about helping others and share our values, we want to hear from you.

What we need from you

• A diploma or degreein human resources, psychology or related field isrequired; a combinationof education and/or work experience will be considered

• CPHRcandidate,designation or relevant designation ispreferred

• 7+ years of progressive People & Culture/Human Resources experience with a focus on employee relations, leadership coaching, and building leader capability.

• Advanced knowledge of employment legislation, workplace investigations, performance management, and employee relations practices

• Excellent communicator and relationship-builder who understands that service excellence is delivered by employees who are both engaged and empowered

• A demonstrateddesire for continuous learning and developmentwith a growth mindset

• Ability to be flexible, take initiative, exercise goodjudgementand apply discretion whiledemonstratinga high levelof confidentiality in all matters

• Capacity to lead multiple initiatives simultaneously and deliver results in a fast-paced environment

• Ability to provide a satisfactory Vulnerable Sector Check

Nice to Have's

• Formal workplace investigation training from a recognized institution or professional body is considered an asset

• 1-2 years of team leadership preferred

• Aptitude for utilizing workforce data to generate meaningful insights and make recommendations for continuous improvement