Lead HD Truck Service Manager

Personnel Search Ltd.; Saint John; On-site; CAD 70,000 - 90,000; Full time

Job summary

A service management company in Saint John, NB, is looking for an experienced Service Manager to lead the service department. The role involves overseeing operations, managing technician productivity, and ensuring high-quality customer service. Ideal candidates will have relevant experience and strong technical skills, along with a commitment to safety and quality. Excellent leadership skills and an ability to communicate effectively are essential for this role.

Qualifications

• Relevant post-secondary education or equivalent experience in service management.
• Strong mechanically skilled with computer competency, especially in Excel.
• Ability to lead by example and commit to quality and safety.

Responsibilities

• Oversee daily operations of the service department including scheduling and technician productivity.
• Coordinate service workflow to ensure efficiency.
• Communicate effectively with technicians and customers regarding the scope of work.

Job description

A service management company in Saint John, NB, is looking for an experienced Service Manager to lead the service department. The role involves overseeing operations, managing technician productivity, and ensuring high-quality customer service. Ideal candidates will have relevant experience and strong technical skills, along with a commitment to safety and quality. Excellent leadership skills and an ability to communicate effectively are essential for this role.