Lead Facilitator - Calgary Greenhouse

Deloitte Canada; Calgary; Hybrid; CAD 85,000 - 156,000; Full time

Job summary

A leading professional services firm is seeking a Lead Facilitator in Calgary to design and deliver interactive experiences for clients. This position involves substantial facilitation skills and a human-centered approach, with responsibilities including managing lab designs and enhancing client relationships. The ideal candidate will have over 5 years of experience in facilitation and design, with proficiency in technology tools for collaboration. Competitive salary and hybrid work model offered.

Benefits

Flexible work arrangements

Mental health support benefits

Development and Innovation Days

Qualifications

• Minimum of 5+ years of facilitation and design experience.
• Strong proficiency in human-centered design.
• Ability to work quickly and adapt based on feedback.

Responsibilities

• Design and deliver Greenhouse experiences.
• Manage lab design and delivery coordination.
• Build client relationships through strategic facilitation.

Skills

Facilitation techniques

Stakeholder management

Technology fluency

Tools

Zoom

Miro

Klaxoon

PollEverywhere

Job description

Lead Facilitator - Calgary Greenhouse

Job Type: Permanent Work Model: Hybrid Reference code: 131052 Primary Location: Calgary, AB All Available Locations: Calgary, AB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. It is a point of pride that Deloitte is the largest 100% Canadian-owned and operated professional services firm in our country.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte recognizes people's unique strengths and contributions and rewards the value that they deliver. Our Total Rewards Package extends beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. It includes a competitive base salary, variable pay opportunities, and initiatives such as mental health support benefits, flexible benefit accounts, Deloitte Days, Development and Innovation Days, flexible work arrangements, and a hybrid work structure.

What you will do

The Greenhouse Facilitator will work closely with the Market Lead and local account teams to design and deliver signature Greenhouse experiences to our clients. This includes designing and delivering facilitated, interactive experiences to guide client executives and their teams through strategic conversations around messy, multi-faceted challenges, helping them achieve breakthrough insights.

Responsibilities include:

• Listening to clients and account teams to understand and help frame the opportunity.
• Architecting an engagement approach and workshop agenda to drive desired outcomes.
• Developing deep knowledge of lab offerings and design approaches that can be customized to client opportunities to deliver high-quality and consistent Greenhouse Experiences.
• Managing the coordination and execution of lab design, lab delivery, post-work and ongoing activities. This includes leading pre-planning calls, driving and customizing lab design, working with the Greenhouse Experience Specialist to create a meaningful experience, and aligning with account teams / client needs.
• Bringing wide-ranging experience and professional concepts to resolve complex issues in creative ways using subject matter expertise.
• Building eminence in the marketplace and enhancing client relationships through the design and delivery of Greenhouse Experiences.

About the team

The Greenhouse Experience Program accelerates change through strategic facilitation and experiential engagement. The team co-creates interactive experiences to generate momentum, build vibrant teams and accelerate decision making. Behavioral science, group dynamics, innovation theory, design thinking, and strategy converge to help clients solve their toughest business challenges.

Enough about us, let’s talk about you

We are looking for motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are someone with:

• Minimum of 5+ years of facilitation and design experience; 3-5 years in a professional services firm or consulting capacity is an asset.
• Strong proficiency in facilitation techniques that embody a human-centered and experience-driven approach to design. Presence and the ability to hold the room and maintain engagement.
• Ability to work at speed, think on your feet and iterate based on real-time feedback.
• Visual design and copywriting skills to support engagements, with strong storytelling and persuasion abilities.
• Proven proficiency with technology including online collaboration tools (Zoom, Klaxoon, Miro, PollEverywhere) and willingness to learn new tools. Fluency with technology is essential.
• Exceptional stakeholder management skills across a wide range of stakeholders and levels.
• Digital innovation, strategy experience, and knowledge are considered an asset.
• The ability to lift and move 25 lbs.

Be yourself, and more

We are a group of talented people who want to learn, gain experience, and develop skills. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada, including but not limited to people with disabilities and Indigenous or Black communities. We support accessibility and inclusion through our Accommodation and Indigenous Careers contacts and related plans.

Our commitment to inclusion

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and sustainability.

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