Lead Engagement Specialist

Gains Intermediate; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A health and wellness coaching firm in Canada is looking for a Lead Engagement Specialist to support gym owners by managing and engaging leads effectively. The ideal candidate will be high-energy, compassionate, and detail-oriented, ensuring an amazing experience for potential clients. Responsibilities include managing leads and ensuring timely follow-ups to boost appointment bookings.

Qualifications

• Must be high energy, positive, and compassionate toward others.
• Must understand client businesses and reputations.
• Must LOVE providing an amazing experience to leads.

Responsibilities

• Manage all leads from assigned clients in Highlevel.
• Follow up properly with all leads.
• Show tact in conversations with prospects.

Skills

High energy

Positive attitude

Compassionate

Team player

Detail-oriented

Job description

Overview

Gains Intermediate is the first private equity backed portfolio that specializes in the health and wellness coaching space.

Our mission is to help Gym Owners reach more people, change more lives, and build a wildly profitable business through effective coaching, intuitive software and industry leading fitness nutrition. Gains is made up of three business units:

Gym Launch is an industry-leading provider of coaching programs and business training solutions to help small boutique and health club owners increase revenue, improve profitability, and scale their systems and teams through coaching, content, and community.

Prestige Labs is a supplement brand for Gym Owners that provides science backed transformative supplements that people love to take and offers an additional revenue stream through incomparable commissions.

Gymowners.com is a software built by Gym Owners for Gym Owners to accurately track the most critical business metrics to grow their business and support payment processing for their members with unmatched rates in the industry saving both time and money so they can focus on what truly matters.

OUR CULTURE:

We believe that our culture is a representation of who we are and is showcased through the values we uphold on a daily basis. At Gains we embody our Core Tenets which are the values we look for in teammates when hiring, firing, and promoting. It’s also the framework we use when making decisions and it showcases why our clients and partners want to work with us.

• Do The Boring Work
• Be Your Own Boss
• Have Humility

ROLE

This position is focused on Gym Launch.

ABOUT THE ROLE

Your role as a Lead Engagement Specialist is essential to our clients business as you help grow their facility. Countless individuals are terrified to walk in the door of a gym, so your duty is to be a guiding light to help them get out of their own way and step in the door. The Lead Engagement Specialist works to help move leads from various sources to our clients fitness facilities where the sales associates can help them make a decision on improving their health.

RESPONSIBILITIES

• Manage All Leads from assigned clients In Highlevel.
• Properly follow up with all Leads from assigned clients.
• Must show tact when in conversation with prospects.
• Must be persistent in your approach.
• Must follow proper documentation and reporting.
• Must properly communicate any issues, bottlenecks, or trends.

RESULTS

• All leads are called twice within 5 minutes.
• All incoming text messages are replied to within 5 minutes.
• All Leads are tagged properly based on the situation
• A minimum 50% of Leads book an appointment
• A minimum 40% of Leads Show to the consultations
• All power dialers are cleared 2 times per day following the assigned call schedule.
• All scheduled callbacks are called at the appropriate time.

REQUIREMENTS

• Must be high energy, positive, and compassionate toward others.
• Must be a professional and a team player.
• Must understand that these are our client’s businesses, reputations, and communities and in order to serve the clients, members, and businesses, you must be high performing.
• Must LOVE providing an amazing experience to leads to guide them into a consult.
• Must be quick to take action (under 5 minutes).
• Must have a grasp of all technological aspects of our software systems. Must be detail-oriented and well-documented.

The pay range for this role is:

14 - 14 USD per hour (Remote (United States))