Lead Customer Service Representative

Circle K Stores Inc.; Truro; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Flexible schedules

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discounts

Job summary

Circle K Stores Inc. in Truro, Nova Scotia is seeking a Lead Customer Service Representative to assist store management, greet customers, operate the cash register, and support food program tasks. You will help maintain store presentation and deliver fast, friendly service in a busy, welcoming environment.

The role emphasizes customer service excellence, team collaboration, and proactive problem solving to meet daily goals and improve the shopping experience.

Qualifications

• Customer service skills essential.
• Ability to communicate clearly and friendly.
• Capable of pace and accuracy in a fast store environment.
• Team player with daily goals.
• Ability to think quickly and suggest solutions.
• Supervisory experience is a plus.

Responsibilities

• Assist the store manager and the assistant manager with administrative tasks.
• Greet customers, run the cash register, make purchase suggestions and sometimes work with our food program.
• Maintain store appearance and provide fast, friendly service.
• Interact with customers daily while accomplishing daily tasks around the store.

Skills

Customer service

Communication

Teamwork

Problem solving

Multi-tasking

Fast-paced

Job description

Store 6002331: 86 Connector Road, Truro, Nova Scotia B2N 5B6 Lead Customer Service Representative

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities

• You will assist the store manager and the assistant manager with administrative tasks.
• You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program.
• There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
• You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process. Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.