Lead Customer Service Representative

Circle K; Mount Pearl; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life Insurance

Flexible schedules

Weekly pay

Scholarship program

Night shift premium

Employee discount

Years of service recognition

Corporate discount

Job summary

Circle K is seeking a Lead Customer Service Representative for Store 6002107 in Mount Pearl, Newfoundland and Labrador. You will help the store manager with administrative tasks, greet customers, operate the cash register, and support the food program while maintaining high store appearance and delivering fast, friendly service.

This role emphasizes teamwork, strong communication, and supervisory capabilities to drive daily goals and customer satisfaction in a dynamic retail environment.

Qualifications

• Customer service experience with a focus on friendly and efficient interactions.
• Strong communication and ability to converse confidently with customers.
• Ability to work in a fast-paced environment and support team goals.
• Supervisory experience is a plus and demonstrates leadership capability.

Responsibilities

• Assist the store manager and the assistant manager with administrative tasks.
• Greet customers, run the cash register, make purchase suggestions and support the food program.
• Work around the store to maintain high appearance standards and provide fast, friendly service.

Skills

Customer service

Communication

Teamwork

Problem solving

Supervisory experience

Job description

Store 6002107: 22 Commenwealth Ave, Mount Pearl, Newfoundland and Labrador A1N 1W6

Lead Customer Service Representative

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your Key Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What We Are Looking For

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great If You Have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.