Lead Customer Service Representative

Circle K; Corner Brook; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Flexible schedules

Employee discount

Night shift premium

Weekly pay

Scholarship program

Years of service Recognition program

Corporate discount program

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Circle K Stores Inc. is seeking a Lead Customer Service Representative in Corner Brook. You will assist management, greet customers, run the cash register, and promote products while working across the store to maintain high standards and deliver fast, friendly service.

You will thrive in a busy, energetic environment, using your supervisory potential to help staff and ensure smooth daily operations. Flexible schedules and benefits are included.

Qualifications

• Experience delivering friendly, fast service in a retail setting.
• Ability to handle multiple tasks and maintain store presentation.
• Strong communication and interpersonal skills.
• Willingness to work flexible schedules including evenings and weekends.

Responsibilities

• Assist the store manager with administrative tasks.
• Greet customers, operate the checkout, and suggest products.
• Support food program operations when needed and help maintain store appearance.
• Contribute to daily goals and assist in solving customer concerns.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Adaptability

Education

High School Diploma

Tools

POS system

Cash register

Job description

Store 6002092: 1 Mill Road, Corner Brook, Newfoundland and Labrador A2H 6C2

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have:

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve.

Accommodations are available upon request for applicants who participate in all aspects of the selection process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.

No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.