Lead Customer Service Representative

Circle K Stores Inc.; Charlottetown; Hybrid; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Insurance (Medical, Vision, Dental & L

Flexible schedules

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service recognition

Corporate discount

Job summary

Circle K Stores Inc. in Charlottetown, Prince Edward Island is seeking a Lead Customer Service Representative to join our store team.

You will assist the store managers with administrative tasks, greet customers, operate the cash register, and offer purchase suggestions in a fast-paced environment. You will work around the store, both inside and out, to maintain high presentation standards and deliver quick, friendly service.

Qualifications

• Customer service experience and strong communication.
• Ability to work quickly while staying engaged.
• Team player with goal-oriented attitude.
• Ability to propose ideas to improve processes.
• Think quickly and offer suggestions.

Responsibilities

• Assist the store manager and the assistant manager with administrative tasks.
• Greet customers, run the cash register, and make purchase suggestions.
• Work across different areas of the store to maintain high standards.
• Provide fast, friendly service daily.

Skills

Customer service

Communication

Teamwork

Fast-paced

Problem solving

Quick thinking

Idea generation

Job description

Store 6002505: 76 Peters Road, Charlottetown, Prince Edward Island C1A 5N8

Position

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Your key responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

Great if you have

• Customer service skills
• Supervisory experience
• Motivation to advance in your career!
• Willingness to learn and have fun!

Hiring Range

$17.50 to $17.50

EEO & Diversity

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities.

Accommodations

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

Recruitment Process

We use artificial intelligence (AI) to match job profiles with job requirements as part of our recruitment process. This position reflects an open vacancy.

Company Mission & Culture

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.