Lead Customer-Focused Projects Coordinator

The Brick; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading retail furniture company in Edmonton is seeking a team-oriented individual for a customer service role. Responsibilities include coordinating service calls, processing sales orders, and addressing customer inquiries. Ideal candidates should have at least 5 years of customer service experience, strong communication skills, and a positive attitude. The role offers competitive remuneration and opportunities for career progression.

Benefits

Comprehensive benefits package

Competitive remuneration

Employee discounts

Qualifications

• Minimum 5 years customer service or sales experience.
• Excellent telephone manner.
• Strong working knowledge of MS Office programs.

Responsibilities

• Basic forecasting and business analysis.
• Coordinate service calls for furniture and appliances.
• Respond to customer inquiries and offer solutions.

Skills

Customer service experience

Communication skills

Problem-solving skills

MS Office skills

Education

High school diploma or equivalent

Job description

A leading retail furniture company in Edmonton is seeking a team-oriented individual for a customer service role. Responsibilities include coordinating service calls, processing sales orders, and addressing customer inquiries. Ideal candidates should have at least 5 years of customer service experience, strong communication skills, and a positive attitude. The role offers competitive remuneration and opportunities for career progression.