Lead Critical Facilities Technician, NA

Vantagedc; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

Vantage is seeking a Lead Critical Facilities Technician for our Montréal data center (Pointe-Claire). The role requires hands-on maintenance and repair of critical electrical and mechanical systems, leading a team of technicians to ensure uptime and high service levels.

You will work on UPS, PDUs, diesel generators, ATS equipment, building controls, and HVAC systems, with a focus on safety, reliability, and customer-first service. On-site role, Montréal, QC.

Qualifications

• Eight to ten years of practical experience in maintenance and repair of industrial electrical and mechanical systems.
• Experience reading electrical/mechanical diagrams and building plans.
• Knowledge of building management/automation equipment and HVAC systems.

Responsibilities

• Operate and maintain critical data center systems (UPS, PDUs, generators, ATS, building controls, HVAC).
• Produce reliability reports to support virtual capacity targets and 100% availability.
• Coordinate maintenance activities and supervise on-shift technicians.

Skills

Electrical distribution

HVAC systems

UPS systems

Diesel generators

Building management

Tools

CMMS

Job description

About Vantage

Vantage powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Technicians (CFTs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

This role is on-site in Montréal (Pointe-Claire), QC. We are looking for a Lead Critical Facilities Technician for our data center in Montreal (Pointe-Claire) who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry. The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers. If you enjoy working on critical data center systems systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

• Coordination of work efforts/task to ensure seamless operations on shift and between all shifts
• Primary escalation point for on shift CFE's
• Assign tasking to on shift CFE's
• Responsible for driving high level task/projects to completion
• Support, creation, and review of MOP/SOP/EOP's for critical work effort evolutions
• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
• Frequent contact with employees at all levels of the organization; frequent external contact with vendors
• Perform additional duties as assigned by management

Duties

• Operate critical systems (UPS, PDUs, diesel generators, automatic transfer equipment, building controls, HVAC, industrial chillers, computer room air handling units, etc.) and perform their maintenance and repairs
• Produce reliability reports to achieve and maintain capacity targets and 100% availability rate
• Coordinate and monitor the work of maintenance service providers to ensure the safety of personnel, protect critical facility equipment, and maintain power to the critical load
• Create the necessary work methods, standard operating procedures and emergency procedures to which all maintenance activities must comply

Job Requirements

• Practical experience of at least eight years, preferably ten, in maintenance and repair of industrial electrical and mechanical systems, such as emergency units (generators, fuel distribution, paralleling cabinets), electrical distribution devices (medium voltage/low voltage switchgear and related controls), UPS, HVAC systems, air handlers, computer room cooling systems, and building monitoring and control systems
• Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read electrical and mechanical engineering plans as well as building architecture and to understand connections and single-line diagrams
• Knowledge of common concepts, practices and processes related to mechanical and electrical systems required to opera