Lead Business Analyst, Shared Services IT

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Business Analyst to lead project design phases, ensure adherence to corporate controls, and promote agile methodologies. The ideal candidate has over 5 years of experience in gathering requirements and strong problem-solving skills, all in a dynamic and collaborative team environment. This full-time position offers competitive compensation and a comprehensive rewards program.

Benefits

Comprehensive Total Rewards Program

Work-life balance options

World-class training program

Qualifications

• 5+ years of experience as a Business Analyst, gathering functional and technical requirements.
• Strong ability to document technical solutions into business terms.
• Excellent problem solving and analytical skills.

Responsibilities

• Lead detailed design phases for projects, resolving technical issues.
• Ensure adherence to corporate controls.
• Promote agility through collaboration and iterative delivery.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Commercial Acumen

Communication

Critical Thinking

Decision Making

Group Problem Solving

Interpersonal Relationship Management

Requirements Analysis

Job description

Job Description

What will you do?

• Lead detailed design phases for small projects / stream within a medium to large projects identifying, tracking and resolving technical issues.
• Adhere to corporate controls (e.g. internal and external audits, information security)
• Build Future Capability : express a vision for change based on the awareness of business challenges and by bringing innovative approach and/or solutions to accelerate the delivery
• Agile Champion, work towards setting up environment to promote agility with iterative delivery model, working in collaboration attention to value focus / voice of the client to increase the rate of successful deliveries
• In coordination with ITPMO, provide IT support for the business functional and system analysis work leading to technical development and implementation of key development projects within the assigned budget.

What do you need to succeed? Must-have:

• 5+ years of experience as a Business Analyst, gathering functional and technical requirements with the ability to facilitate between and influence key decision makers
• Previous experience working and adhering to corporate controls (e.g. internal and external audits, information security)
• Strong ability to document technical solutions into business terms
• Excellent problem solving and analytical skills
• Ability to effectively communicate to a wide range of stakeholders
• Strategic thinker with excellent interpersonal skills to work across functions

Nice-to-have:

• Knowledge of supportive technologies in the Financial Services Industry
• Previous banking/ financial services industry experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance optionsOpportunities to do challenging work

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-06-20

Application Deadline: 2025-12-05

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.