Law Firm Operations & Strategy Leader

BJRC Recruiting; Toronto; On-site; CAD 140,000 - 230,000; Full time

Job summary

A Toronto-based boutique law firm is seeking a Managing Director to lead the business and operational side of the organization. The role reports to senior partners and focuses on strategy, planning, execution, and firm management to create leverage for partners to focus on clients and growth.

The successful candidate will provide practical, hands-on leadership across operations, people, finance, technology, and risk management while driving accountability and coordinating with partners on

Qualifications

• Senior leadership experience within a law firm or professional services context.
• Ability to lead people and oversee multiple business functions simultaneously.
• Strong financial and operational acumen.
• Experience working with partners, owners, boards, or senior decision-makers.
• Excellent judgment, communication, and problem-solving capabilities.
• Practical, hands-on management style balancing strategy and operations.
• Experience as Managing Director/COO or equivalent is an asset.
• Law firm experience is preferred but not required.

Responsibilities

• Lead day-to-day business operations of the firm.
• Coordinate HR, finance, technology, marketing, administration, and legal support.
• Drive accountability across initiatives and projects.
• Proactively resolve operational issues before escalation to partners.
• Provide leadership to HR and oversee recruitment, onboarding, and performance management.
• Partner with finance on budgeting, forecasting, cash flow, and reporting.
• Monitor financial and operating metrics and support pricing and profitability.
• Support strategic planning and execution with reliable analysis for decision-making.
• Oversee technology investments and cybersecurity and information governance.
• Foster relationships with partners, lawyers, directors, and staff.

Skills

Senior leadership

People leadership

Cross-functional ops

Financial acumen

Stakeholder mgmt

Strategic thinking

Hands-on management

Law firm exp

Operational risk

Job description

A Toronto-based boutique law firm is seeking a Managing Director to lead the business and operational side of the organization. The role reports to senior partners and focuses on strategy, planning, execution, and firm management to create leverage for partners to focus on clients and growth.

The successful candidate will provide practical, hands-on leadership across operations, people, finance, technology, and risk management while driving accountability and coordinating with partners on