Launch Your Remote Career: Entry-Level Customer Support

Mashreq Bank; Canada; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading e-commerce and technology company in Canada is seeking Entry Level Remote Customer Service Associates to join their dynamic team. In this role, you will provide exceptional customer support, develop product knowledge, and troubleshoot customer issues. Ideal candidates will have strong communication and problem-solving skills, and prior experience is not required as training will be provided. Enjoy the flexibility of remote work and opportunities for career growth.

Benefits

Career growth opportunities

Comprehensive training

Competitive compensation

Remote work flexibility

Qualifications

• No prior customer service experience required; comprehensive training will be provided.

Responsibilities

• Provide exceptional customer support through phone, email, and chat.
• Develop understanding of Amazon product and service offerings.
• Troubleshoot and resolve customer issues.
• Collaborate with colleagues and cross-functional teams.
• Be open to learning and adapting to new tools and processes.

Skills

Excellent communication skills

Strong problem-solving abilities

Empathy and patience

Self-motivation and time management

Basic computer proficiency

Job description

A leading e-commerce and technology company in Canada is seeking Entry Level Remote Customer Service Associates to join their dynamic team. In this role, you will provide exceptional customer support, develop product knowledge, and troubleshoot customer issues. Ideal candidates will have strong communication and problem-solving skills, and prior experience is not required as training will be provided. Enjoy the flexibility of remote work and opportunities for career growth.