Laboratory Assistant

Dynacare; Ottawa; On-site; CAD 29,000 - 34,000; Full time

Benefits offered by this job

Health & wellness benefits

RRSP matching

Employee stock purchase program

Top Employer award

Job summary

Dynacare is seeking a Laboratory Assistant to obtain quality blood samples and specimens, perform various tests, and support patient-centered service in a fast-paced lab environment.

The role emphasizes accurate data entry, adherence to SOPs, and compassionate patient interactions while contributing to quality metrics and compliance. On-site, day shifts, with physical tasks typical of a medical lab setting.

Qualifications

• Completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy.
• Customer-focused with a genuine care for patient health.
• Demonstrate phlebotomy skills and manage anxious patients calmly.
• Prioritize and self-manage within a deadline-oriented environment.
• Be extremely detail oriented.
• Proficiency in English (written and spoken).

Responsibilities

• Enter data, patient, and test information accurately for Ministry of Health requisitions.
• Obtain quality blood samples and other specimens using venipuncture techniques.
• Sort and steer specimens, perform ECGs, Holter hookups, urine, drug, and breath alcohol collections.
• Ensure documentation and samples meet SOPs and are ready for data entry and transport to the lab.
• Maintain confidentiality and support quality metrics and regulatory compliance.

Skills

Phlebotomy

Customer focus

Detail oriented

Self-management

Deadline-oriented

English proficiency

Education

Secondary School + Lab Assistant training

Job description

Job Posting: Laboratory Assistant

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant, you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s mission and values. Working as part of a team, you are assisting in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness.

Status: Permanent Full time

Vacancy type: Existing

Shift: Day Shift- Monday 10 AM-5 00 PM/Tuesday-Thursday10 AM-5 30 PM/Friday 9 AM-4 30 PM EST. Alternate Saturdays 7 30-12 30 every 2nd weekend

Work Style: On Site

MLPAO/CSMLS Certification is strongly recommended.

Why Dynacare is an amazing place for YOU:

• Join an award-winning \"Top Employer\" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role:

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient’s health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients

Working Conditions

• Medical laboratory environment
• May be required to lift a maximum of 30 pounds
• Repetitive movements with frequent computer use
• At times might require frequent standing, sitting, bending, etc.

Pay rate: $21.00-$24.75 per hour The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.