Lab Patient Technician OPSEU - Part Time - Thunder Bay ON

LifeLabs Medical Laboratory Services; Northwestern Ontario; On-site; CAD 40,000 - 50,000; Part time

Job summary

A leading medical laboratory provider in Ontario is seeking a part-time Lab Patient Technician. In this role, you will be responsible for specimen collection, performing phlebotomies, and ensuring patient care. Ideal candidates should have excellent communication skills and a graduate of an approved Laboratory Assistant program. Benefits include employee group benefits, retirement savings plan, and professional development opportunities.

Benefits

Employee Group Benefits

Retirement Savings Plan

Vacation and Wellness Days

Professional development opportunities

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent preferred.
• Phlebotomy experience is an asset.
• Strong empathy and problem-solving skills required.

Responsibilities

• Greet patients and explain the specimen collection process.
• Perform phlebotomies and maintain client relationships.
• Prepare specimens for transportation and complete data entry.

Skills

Excellent communication skills

Phlebotomy experience

Strong customer service

Good computer skills

Flexibility and adaptability

Education

Graduate of an approved Laboratory Assistant program

Job description

Overview

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 professionals works together to provide high quality testing and results that Canadians can trust.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to act with courage and integrity, and to create an environment where people can be their true selves.

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.

Position Details

Status: Part Time Float

Schedule: Monday to Friday 7:00 AM - 5:30 PM

Additional requirements: Can be scheduled at any of the 3 Thunder Bay locations: 1040 Oliver Rd, 1265 Arthur St, 194 Court St. Must be available for last minute call ins

Number of positions: 1

Start Date: ASAP

Union: This is part of the OPSEU collective agreement

This vacancy is for an existing position

Your Responsibilities Will Include

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

Benefits and Additional Information

In Addition To a Competitive Compensation Package, LifeLabs Provides a Comprehensive Total Rewards Program, Specific To The Job Position. Your Package May Include

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

Accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process, in accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please inquire whether this position requires vaccination or immunization screening.

Ready to empower healthier Canadians? Apply today!