Lab Front Desk & Customer Specialist - Flexible Hours

The Jean Coutu Group; Rouyn-Noranda; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Fun and collaborative work environment

Flexible hours

Competitive salary and benefits

Job summary

The Jean Coutu Group in Rouyn-Noranda is seeking a warm, people-focused team member to be the primary contact with customers. You will handle requests with confidentiality, empathy and professionalism, and assist with phone follow-ups.

35 hours or more per week, French language required at very good knowledge. We offer a fun, collaborative environment, flexible hours and a competitive salary with benefits. You will also restock merchandise displays to keep the store inviting.

Qualifications

• Be the primary contact with customers, maintaining confidentiality, empathy and professionalism.
• Respond to customer requests within legal limits and confidentiality.
• Restock merchandise displays.
• Be a team player.
• Be confidential, curious and eager to learn.

Responsibilities

• Be the primary contact with customers; confidentiality, empathy and professionalism are essential.
• Respond to customer requests within legal limits and confidentiality.
• Do the phone calls follow-up.
• Restock merchandise displays.

Skills

Customer service

Empathy

Team player

Confidentiality

Job description

The Jean Coutu Group in Rouyn-Noranda is seeking a warm, people-focused team member to be the primary contact with customers. You will handle requests with confidentiality, empathy and professionalism, and assist with phone follow-ups.

35 hours or more per week, French language required at very good knowledge. We offer a fun, collaborative environment, flexible hours and a competitive salary with benefits. You will also restock merchandise displays to keep the store inviting.