Lab Assistant

Dynacare; Hamilton; On-site; CAD 29,000 - 32,000; Part time

Benefits offered by this job

Health & wellness benefits

RRSP match

Employee stock purchase program

Internal mobility opportunities

Top Employer

Job summary

Dynacare is seeking a Laboratory Assistant (Float) to obtain quality blood samples and perform patient tests across locations in Ontario. You will work as part of a team, supporting a positive environment and upholding quality metrics while delivering caring customer service in often stressful situations.

You have completed secondary school and a Laboratory Assistant program with phlebotomy training; MLPAO/CSMLS certification is recommended.

Qualifications

• Completed secondary school and a Laboratory Assistant training program or Medical Lab Assistant course with phlebotomy training.
• Customer-focused with genuine care for patient health.
• Demonstrate phlebotomy skill and calm handling of anxious patients.
• Proficient in English, written and spoken.
• MLPAO/CSMLS certification is strongly recommended.

Responsibilities

• Enter data, patient, and test information accurately for Ministry of Health requisitions.
• Obtain quality blood samples and other specimens via venipuncture.
• Sort and steer specimens, perform ECGs, Holter hookups, paternity, urine, drug and breath alcohol collections.
• Ensure specimens and documentation are complete and ready for data entry and transport.
• Maintain confidentiality and support quality metrics and regulatory compliance.

Skills

Phlebotomy

Customer focus

Patient anxiety management

Attention to detail

English communication

Education

Secondary School

Laboratory Assistant training program / Medical Lab Assistant course

Tools

MLPAO/CSMLS Certification

Job description

Job Posting: Laboratory Assistant

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant (Float), you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s mission and values. Working as part of a team, you are assisting in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness.

Status: Contract, Part-Time, 6 months (Guaranteed 24 hours a week)
Shift: Day Shifts, varies between 6:30 am – 5:30 pm; Monday – Saturday

Float Locations: Kitchener, Niagara Falls, Hamilton and Burlington, ON
Discipline: Laboratory and Health Services Centre

Vacancy Type: Existing

Number of positions: 1
Start Date: As soon as possible

Internal Posting Deadline: September 29, 2026

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

• Create an ideal customer experience that is best in class and engages with individuals around our products and services
• Accurately enter data, patient, and test information for Ministry of Health requisitions
• Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
• Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
• Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
• Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role:

• You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
• You are customer-focused with a genuine care for patient's health
• Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
• Prioritize and self-manage within a deadline-oriented environment
• Be extremely detail oriented
• Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients
• MLPAO/CSMLS Certification is strongly recommended.

Pay rate: $21.00 -$23.25 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

We use artificial intelligence (AI) tools to support aspects of our recruitment process, including application screening and candidate matching. These tools are designed to assist our team in reviewing applications more efficiently. All hiring decisions are made by our recruitment and hiring teams, with human judgment applied at every stage.

Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.