Knowledge, Information & Technology Officer

Government of Alberta; Edmonton; On-site; CAD 79,000 - 105,000; Full time

Job summary

A provincial governmental organization is looking for a Knowledge and Information Technology Officer responsible for designing, implementing, and supporting information systems. The role requires expertise in information management and the ability to analyze and improve operational processes. The ideal candidate will have a university degree in a related field and at least four years of relevant experience. This is a full-time permanent position based in Edmonton or Calgary, with a salary range of $79,774 to $104,572. Interested applicants are encouraged to apply by November 10, 2025.

Benefits

Diverse and inclusive work environment

Professional learning and development opportunities

Qualifications

• 4 years of related experience in business analysis or digital process improvement.
• Proven ability to work in high-profile or sensitive environments.
• Experience in change management and user adoption.

Responsibilities

• Design and implement digital information management systems.
• Lead records management policies in compliance with legislation.
• Drive digital transformation and improve knowledge sharing.

Skills

Analytical skills

Interpersonal skills

Organizational skills

Problem-solving

Knowledge of information governance

Education

University graduation in information management or related field

Tools

Microsoft 365 tools (SharePoint, PowerAutomate, PowerApps, Power BI)

Job description

Overview

Job Title: Knowledge, Information & Technology Officer

Job Requisition ID: 75079

Ministry: Justice

Location: Edmonton or Calgary

Full or Part-Time: Full-Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: November 10, 2025

Classification: Program Services 4

Salary: $3,056.50 to $4,006.62 bi-weekly ($79,774 - $104,572.52 per year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.

The Ministry of Justice helps ensure that all Albertans can live in safe and resilient communities while having access to a fair and innovative justice system. Working alongside its partners in law enforcement, family justice, health, the judiciary, criminal justice system and other stakeholders, the ministry has a direct or shared responsibility in all elements of the justice system in Alberta. Follow the link to see what else we have to offer: http://www.justice.alberta.ca

The Court of Appeal of Alberta is the highest court in the province, hearing appeals in all areas of law from decisions of the Court of King’s Bench, the Alberta Court of Justice, and provincial administrative and regulatory bodies. To learn more about the Court of Appeal of Alberta, please visit: https://albertacourts.ca/ca

Role Responsibilities

Are you an expert in information management? Do you want to make a meaningful impact on the judicial and operational excellence of the Court of Appeal of Alberta?

As the Knowledge and Information Technology Officer for the Court of Appeal of Alberta, you will play a critical role in designing, implementing, and supporting the Court’s information systems and digital tools. This role leads a portfolio that includes strategic records management, digital information governance, and innovative knowledge-sharing solutions across a legal and administrative environment.

You will work closely with staff to understand current operational workflows, identify opportunities for digital improvement, and lead the implementation of systems that enhance access, efficiency, and compliance. Your ability to assess business needs, translate them into practical system solutions, and drive adoption of digital tools will be essential to modernizing the Court’s information management environment.

In This Role, You Will

• Design, implement, and maintain digital information management systems that support the Court’s operational and legal requirements.
• Lead the development and execution of records management policies and procedures in compliance with legislation and government standards.
• Drive digital transformation by identifying and implementing technology solutions that improve knowledge sharing, data access, and court administration.
• Serve as a subject matter expert in information governance, providing strategic advice to senior leadership and staff.
• Analyze existing processes and workflows to recommend system enhancements and automation opportunities.
• Conduct risk assessments related to information handling and recommend safeguards to protect sensitive court data.
• Develop and deliver training, resources, and communication materials to support knowledge management and the successful adoption of new technologies.
• Lead projects from initiation through to implementation, ensuring alignment with the Court’s strategic priorities and public service values.
• Evaluate system performance, gather user feedback, and drive continuous improvement to meet evolving organizational needs.

Ideal Candidate

As The Ideal Candidate, You Will Bring

• Strong analytical and problem-solving skills, with the ability to assess operational workflows and recommend practical system improvements.
• Excellent interpersonal and communication skills, including the ability to collaborate across teams, engage diverse stakeholders, and influence adoption of new tools and processes.
• Demonstrated sound judgment, tact, and diplomacy when working in high-profile or sensitive environments.
• Strong organizational and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Proven ability to analyze complex information, synthesize insights, and provide clear, actionable recommendations.
• Strong knowledge of relevant legislation, policies, and standards related to information governance, privacy, and digital records.

What The Court Of Appeal Alberta Offers

• Opportunities to shape the Court’s digital future through strategic, high-impact work.
• A values-based culture grounded in excellence, inclusion, integrity, and transparency.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This Link Will Assist You With Understanding Competencies

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

Success in this role requires more than technical expertise; it demands a strategic mindset, strong relationship-building skills, and a commitment to delivering meaningful outcomes for the court. The Knowledge and Information Technology Officer demonstrates strength in systems thinking, creative problem solving, and developing networks to navigate complex challenges and drive innovation. With a high level of personal accountability and results orientation, the officer also communicates effectively across diverse stakeholder groups and adapts readily to evolving needs in a dynamic environment.

The successful candidate will demonstrate the following competencies through specific, observable behaviors:

• Systems Thinking: Takes a long-term, holistic view of challenges and opportunities. Anticipates outcomes and engages staff to align strategies with the courts organizational goals.
• Creative Problem Solving: Applies critical thinking to identify root causes and improve complex systems. Encourages innovation and manages risk while delivering solutions.
• Developing Networks: Builds and sustains effective relationships with a diverse stakeholder group. Actively listens to understand varying needs and delivers impactful results.
• Drive for Results: Accepts responsibility for achieving meaningful outcomes. Monitors performance, takes initiative, and prioritizes what is best for the court even in the face of challenges.

Qualifications

• Required: University graduation in a related field (e.g. information management, records management, information technology, library sciences, or a related discipline) plus 4 years of related experience in business analysis, digital process improvement, or systems implementation, with a focus on automating workflows, optimizing information management, or supporting organizational change.
• Equivalency: Directly related education or experience will be considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Assets

Preference Will Be Given To Candidates With

• Work experience in developing and maintaining enterprise information management systems, including digital tools and records solutions.
• Work experience leading or supporting automation initiatives, business process reviews, or digital transformation projects in a complex organization.
• Working knowledge of Microsoft 365 tools (SharePoint, PowerAutomate, PowerApps, and Power BI), as well as experience with web design and digital user experience.
• Work experience in translating operational needs into system requirements and negotiating with stakeholders to achieve optimal outcomes.
• Work experience in change management, user training, and supporting the adoption and implementation of new technologies.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

Position Information

• This posting is for one permanent, full-time position.
• Location: Edmonton or Calgary, depending on the successful candidate’s place of residence.
• Hours of Work: 36.25 hours per week, Monday to Friday.
• Some travel between Calgary and Edmonton may be required, depending on operational needs.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Instructions For Your Resume

For Employment Experience:

• Please indicate duration of employment (month, year)
• Please specify employment status (i.e., casual, part-time, or full-time)
• Ex: Business Analyst, Jan 2006 - June 2009, Part-time (three, 8-hour shifts/week)

For Any Post-Secondary Education

• Please specify your major and length of program
• Please specify the year you graduated.
• Ex: Bachelor of Information Technology, 4-year Degree (Graduated 2017)

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Sonya Bartley-Wynter at [e-mail].