Position Summary
We are seeking a Food Service Supervisor to support our commercial kitchen operations, overseeing staff, coordinating logistics, and ensuring seamless service delivery to institutional, wholesale, and retail customers. The successful candidate will play a key role in inventory control, supplier/customer coordination, and operational supervision, while working closely with the Head Chef to ensure product quality, consistency, and compliance with food safety standards.
Key Responsibilities
- Staff Supervision & Scheduling
- Supervise, coordinate, and schedule kitchen and food service staff.
- Train and mentor employees in food handling, safety procedures, and customer service.
- Monitor staff performance and ensure compliance with workplace policies.
- Operational Logistics & Customer Coordination
- Coordinate supply chain activities including receiving, storage, and distribution of food products.
- Interface with institutional, wholesale, and retail customers to confirm orders, resolve service issues, and ensure satisfaction.
- Support the Head Chef in planning daily operations and ensuring smooth kitchen workflow.
- Inventory & Quality Control
- Maintain accurate inventory records, oversee stock rotation, and minimize waste.
- Ensure food and supplies meet quality and safety standards.
- Assist in preparing reports related to sales, inventory, and service performance.
- Food Safety & Compliance
- Ensure compliance with all food safety, sanitation, and workplace health standards.
- Implement and monitor procedures to meet HACCP, health inspection, and internal safety requirements.
- Hands-On Operational Support
- Assist staff with food preparation, packaging, and service during peak demand.
- Support the logistics of institutional/wholesale deliveries and retail product flow.
- Be capable of frequently lifting up to 50 lbs to support shipping, receiving, and kitchen operations.
Qualifications
- Minimum of 2–3 years of supervisory experience in food service, hospitality, or related fields (experience in grocery, restaurant, or food distribution settings strongly considered).
- Strong organizational and problem-solving skills, with demonstrated ability to manage a team.
- Knowledge of food safety and sanitation standards.
- Excellent communication and customer service skills, with experience handling wholesale/retail client relations.
- Must be able to work in a remote community environment, requiring adaptability and hands-on involvement.
Benefits
- Salary Range: $20-$28/hr, commensurate with experience.
- Medical, Dental, and Vision above and beyond public health care.