Keyholder (Part time) - Uptown Centre

Reitmans (Canada) Ltée/Ltd; Fredericton; On-site; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Career advancement opportunities

Paid time off

Employee discounts

Referral rewards

Job summary

Reitmans (Canada) Ltée/Ltd in Fredericton seeks a Key Holder to enhance customer experience and support daily store operations. You will engage with customers, ensuring they feel valued, while maintaining high standards of presentation and merchandising. A background in retail and strong organizational skills are key, alongside being committed to a customer-first approach. The role offers flexible hours, career advancement opportunities, and generous employee discounts.

Qualifications

• 2+ years of experience in retail, sales, or customer service.
• Strong customer service skills for an engaging shopping experience.
• Excellent multitasking and organizational abilities in fast-paced environments.
• Passion for fashion and good sense of style.
• Flexible availability, able to work evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer experience building loyalty.
• Process transactions efficiently, ensuring customer satisfaction.
• Use product knowledge to drive sales and support performance.
• Maintain merchandising standards for a visually appealing sales floor.
• Support daily store operations including opening and closing.

Skills

Customer service skills

Multitasking

Organizational abilities

Fashion sense

Proficiency in POS systems

Education

High school diploma

Tools

POS systems

Microsoft Office Suite

Job description

Job Description

As a Key Holder, you will support the management team in creating a welcoming, customer-focused environment that reflects the brand’s image. You bring energy, style expertise, and a customer-first mindset to every interaction, whether assisting on the sales floor, helping in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping experience.

Key Responsibilities

• Deliver an outstanding customer experience that builds strong relationships and encourages loyalty.
• Process transactions efficiently and accurately, ensuring customers feel supported and valued at checkout.
• Use product knowledge and current promotions to drive add-on sales and support store performance.
• Maintain merchandising and presentation standards to keep the sales floor clean, organized, and visually appealing.
• Support daily store operations, including opening and closing procedures, to ensure smooth and consistent execution.
• Uphold a customer-first approach by offering styling advice, answering questions, and contributing to an engaging and inclusive environment.

Qualifications

• 2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
• Strong customer service skills with the ability to create a welcoming and engaging shopping experience.
• Excellent multitasking and organizational abilities in a fast-paced environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

• Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
• Career Advancement: Opportunities for professional growth and career development*
• Paid time off: Flexible days and vacation time to help you balance school, work and personal life*
• Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)*
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!*

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.