Keyholder: Lead Store Ops, Sales & Customer Experience

Torrid; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

Torrid is seeking a Keyholder in Mississauga to enhance customer experience and assist in store operations. This role involves supporting the management team, leading by example in customer service, and multitasking in a dynamic retail environment. The ideal candidate will possess retail management experience and be adaptable to the fast-paced fashion retail world, while ensuring a welcoming atmosphere for customers.

Benefits

50% Associate Discount

Tuition Reimbursement

401K with Company Match

Mental Health Resources

Sick Time

Qualifications

• Previous retail management experience, preferably in specialty/apparel.
• Ability to multitask in a fast-paced environment.
• Flexibility to adapt to changing trends and schedules.

Responsibilities

• Support store management with daily opening and closing operations.
• Ensure the store achieves objectives and KPIs.
• Act as Manager on Duty when required.

Skills

Leadership

Customer Service

Multitasking

Adaptability

Job description

Torrid is seeking a Keyholder in Mississauga to enhance customer experience and assist in store operations. This role involves supporting the management team, leading by example in customer service, and multitasking in a dynamic retail environment. The ideal candidate will possess retail management experience and be adaptable to the fast-paced fashion retail world, while ensuring a welcoming atmosphere for customers.