Keyholder: Lead Chocolate Store Experience

Nada Holdings, Inc.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading chocolate retailer in Canada seeks a passionate Keyholder to enhance customer experiences and drive sales. This role requires strong leadership, retail experience, and a friendly disposition. Key responsibilities include assisting with store operations, supporting team targets, and ensuring excellent customer service. Candidates should possess communication skills, cash handling experience, and an ability to work flexible hours, all while sharing a love for chocolate.

Qualifications

• Proven experience in a retail sales or customer-facing role.
• Strong customer service skills with the ability to drive sales.
• Familiarity with inventory control and visual standards.

Responsibilities

• Assist with manager on duty responsibilities.
• Support team members to achieve daily sales targets.
• Welcome customers and provide personalized assistance.
• Ensure compliance with visual merchandising standards.

Skills

Customer service

Sales driving

Communication skills

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Job description

A leading chocolate retailer in Canada seeks a passionate Keyholder to enhance customer experiences and drive sales. This role requires strong leadership, retail experience, and a friendly disposition. Key responsibilities include assisting with store operations, supporting team targets, and ensuring excellent customer service. Candidates should possess communication skills, cash handling experience, and an ability to work flexible hours, all while sharing a love for chocolate.