Keyholder

VERSACE; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

A luxury fashion brand in Vancouver is looking for a Keyholder to provide exceptional client service and drive sales while supporting store operations. The ideal candidate will have at least three years of retail experience with a focus on client relationships and team coaching. This role offers the opportunity to work in a dynamic retail environment and contribute to business development initiatives.

Qualifications

• Minimum of three years of retail experience.
• Proven track record in specialty retail and clientelling.
• Ability to thrive in a high paced retail environment.

Responsibilities

• Deliver exceptional client experience as a brand ambassador.
• Meet and exceed sales targets and client data capture goals.
• Coach and train sales team members to support performance.

Skills

Client service

Sales focus

Multitasking

Communication skills

Job description

Summary

Provide exceptional client service and support store operations as a Keyholder, reporting to the General Manager. Drive sales and clienteling while maintaining daily operational standards and supporting the sales team through coaching and training.

Responsibilities

• Act as a brand ambassador delivering an exceptional client experience
• Meet and exceed sales targets and client data capture goals
• Create and maintain genuine client relationships and after sales service
• Support daily store operations including opening and closing registers and visual maintenance
• Maintain seamless inventory operations and process returns and exchanges
• Develop business driving initiatives, contests and events
• Coach and train sales team members to support performance

Requirements

• Minimum of three years of retail experience
• Proven track record in specialty retail and clientelling
• Ability to thrive in a high paced retail environment
• Strong multitasking skills and operational discipline
• Entrepreneurial, sales focused personality with strong communication skills