Keyholder

TORRID; Halifax Regional Municipality; On-site; CAD 45,000 - 60,000; Full time

Job summary

A retail apparel company is seeking an experienced Store Manager to lead and motivate their team in Halifax. The ideal candidate will have a strong background in retail management, excellent customer service skills, and be adaptable to the fast-paced retail environment. Key responsibilities include achieving company objectives, enhancing customer loyalty, and ensuring an inviting store atmosphere. This position offers a flexible schedule and an associate discount among other benefits.

Benefits

50% associate discount

Monthly bonus potential

Mental health resources

Employee stock purchase program (ESPP)

Qualifications

• Previous specialty/apparel retail management experience.
• Ability to multitask in a fast-paced environment.
• Must be flexible and adaptable to changing situations.

Responsibilities

• Ensure store is achieving company objectives and KPI goals.
• Provide exceptional customer service to encourage loyalty.
• Support management in implementing merchandise strategies.
• Act as Manager on Duty when management is out.
• Work a flexible schedule, including nights and weekends.

Skills

Leadership skills

Customer service

Sales performance

Multitasking

Adaptability

Fashion awareness

Job description

Overview

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

What You'll Do

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
• Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get

• Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.