Keyholder

Pet Valu; Grande Prairie; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading pet supply retailer in Grande Prairie seeks a Keyholder to assist in store operations and enhance customer experience. The role requires a minimum of 2 years of retail or customer service experience and excellent customer service skills. Responsibilities include cashier duties, stocking merchandise, and maintaining store appearance. Staff discounts and competitive wages are offered, alongside flexible scheduling to meet business needs.

Benefits

Staff Discounts

Retail Training

Competitive Wages

Pet Care Knowledge

Flexible Scheduling

Qualifications

• At least 2 years of experience in retail or customer service.
• Ability to work a flexible work schedule, including evenings and weekends.
• Possess reliable transportation to and from the store.

Responsibilities

• Cashier and customer sales.
• Preparing merchandise orders and banking paperwork.
• Assisting in unloading delivery vehicles of up to 50 lbs.
• Opening and closing the store following procedures.

Skills

Customer service skills

Outgoing personality

Ability to lift 50lbs repetitively

Knowledge of POS system

Job description

Job Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

Location: Grande Prairie, Alberta

What You Get

• Staff Discounts
• Retail Training
• Competitive Wages
• Pet Care Knowledge
• Flexible Scheduling

What You Do

• Cashier and customer sales
• Preparing merchandise orders, banking and other miscellaneous paperwork
• Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
• Sweeping, dusting and other general store maintenance functions
• Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
• Effectively open and close the store while following company procedures.
• In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
• Other duties and tasks as required

What You Bring

• At least 2 years of experience in retail or customer service
• Working knowledge of POS system
• Possess outgoing and friendly personality with strong customer service skills
• Ability to lift 50lbs repetitively
• Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
• Ability to have reliable means of transportation to and from the store
• A valid driver’s license may be required